International Voice Process

1 week ago

Chennai, Tamil Nadu, India AGS Health Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Greetings from AGS Health

Job Title: Trainee Process Associate - AR Caller

Process: International Voice Process

Roles & Responsibilities:

  • To address outstanding or assigned AR through analysis and phone calls by using available resources.
  • Utilization of all possible tools and applications available to take into account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
  • To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
  • To meet the established SLAs (service level agreements) for production and quality
  • To update the outcome of the calls or analysis clearly and coherently in the billing system
  • To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes made with the P & Ps
  • To improve the performance based on the feedback provided by the reporting manager/quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths) Passed out year to 2025

Please Note: B.E/B.Tech/ME/M.Tech/Diploma - are not eligible to apply

Interview Process: Rounds of Interview. HR Interview2. Online Assessment - Grammar & Aptitude3. Versant Test - Language Assessment 4. Operational/Technical Interview

Shift Timing: 05:00 PM to 2:00 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shifts.

Transport: Two-way transport available based on boundary limits.

Location: Chennai - OMR (Kandanchavadi & Ambattur)

Job Type: Full-time, Regular / Permanent

Benefits:

  • Saturday Sunday fixed Week Offs
  • PF ESI Gratuity
  • Health insurance.
  • Performance bonus
  • Competitive remuneration
  • Free cab transport

Required Skills:

  • Good Verbal and Written Communication skills
  • Should be comfortable working with Night shifts.
  • Sound analytical skills
  • Logical thinking

Interested candidates can WhatsApp their updated resume to or email it to

Thanks & Regards,

Vaishnavi

AGS Health.

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