Head Quality

14 hours ago

Pune, Maharashtra, India Varroc Full time ₹ 15,00,000 - ₹ 25,00,000 per year

1.Quality Management System

  • Formulate and implement Varroc Quality Management System and facilitate continuous internal process and system improvement

  • Monitor review activities to sustain certification requirements of the customers, including self-audits and audits by customers. Facilitate certification by external third-party agencies such as International Automotive Task Force (IATF) through yearly plant surveillance audits

  • Coordinate observations from all plant audits through Plant QA Lead and Plant Head for reporting and submission to the customer

2.Customer Quality Assurance

  • Manage customer complaints through supervision of plant quality leads, including implementation of corrective actions to ensure issues are not repeated

  • Manage warranty cost reduction by implementing system improvements to reduce early failure rate of parts

  • Manage customer satisfaction scores improvement through reduction or rejection reduction PPM (parts per million - internal, external)

  • Participate in meetings with customer quality assurance representatives

3.New Product Development

  • Develop quality management processes as per the requirement of the customer for the new part

  • Ensure submission of production part approval process by overseeing testing with R&D and ME and participating in weekly reviews

  • Ensure continuous improvement to quality by overseeing kaizens, and other improvement techniques, throughout the product life

4.Regular Production

  • Lead weekly operations meetings attended by the BU Head and Strategy Lead to address any issues/concerns pertaining to quality at the plants

  • Design mechanism for component testing and process testing and implement in plants

  • Oversee plant quality leads to conduct testing on the line and final inspection of parts

  • Enforce mechanism to improve supplier performance, including any major supplier issues which are affecting part quality and customer matrix

5.Team development

  • Participate in recruitment process to identify the right talent across positions within the function

  • Establish individual performance expectations and regularly review individual performance of the team

Identify and create development opportunities for team members to enhance functional knowledge

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