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Client Relations Executive

2 weeks ago

Delhi, Delhi, India Aimlay Full time ₹ 2,00,000 - ₹ 3,00,000 per year

We're Hiring: Client Servicing Executive

Company:
Aimlay Pvt. Ltd. |
Location:
Delhi (On-site) |
CTC:
Up to ₹3 LPA |
Interview Mode:
Walk-In

About Aimlay

Aimlay Pvt. Ltd. is a leading EdTech company supporting working professionals and students through higher education programs, research assistance, and writing services. We focus on delivering quality guidance and seamless client experiences.

Role Overview

We are looking for a
Client Servicing Executive to manage client queries, provide assistance, and ensure a smooth experience.
The role involves maintaining strong client relationships, coordinating with internal teams, and contributing to overall client satisfaction .

Responsibilities

  • Handle client queries and provide timely assistance.
  • Maintain accurate records of client interactions.
  • Coordinate with internal teams (Sales, Accounts, CRM, Operations) to resolve client issues.
  • Build and maintain strong client relationships through effective communication.
  • Escalate complex issues to higher management when required.

Requirements

  • Graduate in any stream.
  • Freshers or up to 6 months of experience in client servicing or customer support.
  • Strong communication
    .
  • Problem-solving attitude with patience and empathy.
  • Ability to multitask and work in a fast-paced environment.

Why Join Us

  • Growth Opportunities in a rapidly expanding EdTech company.
  • Open-Door Policy where your ideas and feedback are valued.
  • Collaborative Culture with supportive peers and leaders.
  • Skill Development in client management and cross-team coordination.
  • Professional Exposure to direct client interaction.

Apply Now

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