Front Office Executive

2 weeks ago

Chandni Chowk Delhi Delhi, India Grow4sure Consulting Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 2,40,000 per year

JD

Position: Front Office Executive

  • Should have good communication.
  • Greets, registers, and assigns rooms to guests.
  • Issues room key to guest.
  • Responsible for proper key control and other security measures.
  • Answers telephone
  • Transmits and receives telephone messages and sets up guests' wake-up calls.
  • Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
  • Keep records of room availability and guests' accounts. Operates the front office computer system. Makes photocopies if needed.
  • Computes bill, collects payment, and makes change for guests.
  • Makes and confirms reservations.
  • Posts charges such as room, food, liquor, or telephone, to guest folio.
  • Makes restaurant, transportation, or entertainment reservations for guests
  • Deposits guests' valuables in hotel safe or safe deposit box.
  • Checks out guests and inquires about their stay.
  • Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
  • Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
  • Confers and cooperates with other departments as needed to ensure coordination of activities.
  • Ensures Inn compliance of all company policies and procedures.
  • Adheres to all safety procedures and informs management of any unsafe conditions.
  • Attends meetings and training as requested.

Salary-25,000- 28,000

Location-Chandni chowk Delhi /Punjabi bagh delhi

For Queries

Contact

Job Types: Full-time, Permanent

Pay: ₹25, ₹28,000.00 per month

Benefits:

  • Food provided

Ability to commute/relocate:

  • Chandni Chowk, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)

Language:

  • English (Preferred)

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