Tele Caller Executive

4 hours ago

Thiruvananthapuram, Kerala, India ROYAL TRAVANCORE GLOBAL SERVICE Full time ₹ 1,80,000 - ₹ 3,00,000 per year

We are seeking a motivated and enthusiastic Telecaller to join our team. The ideal candidate will have excellent communication skills and a passion for customer service. This role involves both telecalling and handling some paper documentation work.

Key Responsibilities:

  • Telecalling:
  • Make outbound calls to potential and existing customers to promote services.
  • Answer incoming calls from customers to answer inquiries, and provide information.
  • Maintain a positive and professional demeanour at all times.
  • Update customer information in the database after every call.

  • Handle customer complaints or issues, directing them to the appropriate department when necessary.

  • Documentation:

  • Prepare and maintain accurate records of customer interactions and transactions.
  • Handle paperwork related to customer service, invoices, and other relevant documents.
  • Ensure all documentation is filed correctly and is easily retrievable.
  • Assist in the preparation of reports and presentations as needed.
  • Perform data entry tasks with high accuracy.

Job Type: Full-time

Pay: ₹12, ₹25,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • tele sales: 1 year (Preferred)
  • total work: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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