
Clinic Manager
1 day ago
We are seeking a dynamic and experienced Clinic Manager to oversee the daily operations of our premium Hair & Skin Clinic. The ideal candidate will be responsible for delivering an exceptional client experience, managing a team of professionals, ensuring smooth clinic operations, and driving business growth. This role is perfect for someone with strong leadership, organizational, and customer service skills who thrives in a luxury healthcare and beauty environment.
Key Responsibilities:
- Oversee day-to-day operations of the clinic, ensuring a seamless and premium client experience.
- Lead, train, and motivate a team of front desk staff, therapists, and medical professionals.
- Coordinate schedules and appointments for our doctors.
- Maintain clinic ambiance and brand standards to create a welcoming, high-end atmosphere.
- Manage inventory, procurement, and ensure adequate stock of products and equipment.
- Track performance metrics, prepare reports, and implement strategies to achieve business targets.
- Handle client queries, feedback, and escalations professionally.
- Ensure compliance with health, safety, and regulatory requirements.
- Collaborate with marketing teams for promotions, campaigns, and customer engagement.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Hospitality, Healthcare Management, or related field.
- Minimum 3-5 years of experience in clinic management, salon/spa operations, or luxury hospitality.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in clinic or salon management software and MS Office.
- Exceptional organizational and multitasking abilities.
- Strong client service orientation and problem-solving skills.
Preferred:
- Experience in managing a premium or branded Hair & Skin Clinic.
- Knowledge of skincare, haircare, or aesthetic services is an advantage.
- Sales and business development skills to drive revenue growth.
Work Environment:
- A modern, high-end clinic with a strong emphasis on customer satisfaction and quality service.
- Collaborative and growth-focused work culture.
Compensation:
Competitive salary package with performance-based incentives and benefits.
Job Type: Full-time
Pay: ₹420, ₹480,000.00 per year
Work Location: In person
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