Senior Salesforce Business Analyst

1 week ago

Gurgaon, Haryana, India Melonleaf Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Location: Gurgaon / Hybrid / Remote

Experience: 6+ Years

Key Responsibilities & Requirements:

  • Gather, analyze, and document business requirements specific to Salesforce solutions.
  • Collaborate with clients, developers, and architects to design scalable Salesforce implementations.
  • Create BRDs, FSDs, user stories, and process flows aligned with Salesforce best practices.
  • Conduct requirement workshops, gap analysis, and solution validation.
  • Support Salesforce configuration, testing, and UAT activities.
  • Translate business needs into functional and technical specifications.
  • Strong understanding of Salesforce Sales Cloud, Service Cloud, and related modules.
  • Hands-on experience with tools like JIRA, Confluence, and Lucidchart.
  • Excellent communication, stakeholder management, and analytical skills.
  • Salesforce Admin or Business Analyst certification preferred.

Job Type: Full-time

Work Location: In person

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