Inside Sales Executive

2 weeks ago

Lucknow, Uttar Pradesh, India SoundX Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Role and Responsibilities:

  • Organise all leads in the CRM from all channels - website, social media etc.
  • Make first contact with leads over messaging and phone calls to gather basic information
  • Work closely with audiologists (hearing loss doctors) to transfer leads and setup appointments
  • Follow up with the leads to reschedule appointments
  • Manage and update the progress of the leads in the CRM
  • Travel to customer location for product demonstrations and service when necessary
  • Take feedback from leads
  • Provide relevant information to the prospects to encourage them to purchase SoundX hearing aids
  • Send invoices/quotes to prospective customers from the billing software
  • Onboard new customers to conveniently use the product for the first time
  • Provide feedback to management on product portfolio and process improvements/additions
  • Market Research -  to be aware of competitors and partners' marketing activities

Competencies and Skills Required

  • Excellent written and spoken Hindi and proficiency in English
  • Excellent communication and persuasion skills to convince leads
  • Great presentation skills to present marketing ideas
  • Proficient in use of MS Office Applications, especially Excel
  • Good analytical skills for data-driven analysis
  • Great Time Management skills - Ability to meet targets/deadlines

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