Technical Support Engineer Fresher or 2 years exp

2 weeks ago


Bengaluru, Karnataka, India Ms Gi Human Resources And Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Roles and Responsibilities

JOB RESPONSIBILITIES:-

Designation:- Associate Engineer

Department:- ReAct

Salary: up-to 5.0 LPA And above based on current CTC and performance in the interview

Experience:- 0-2 years

Benefits:- Shift Allowance + PF + ESIC + Cab Facility

Location:- Sarjapur , Bangalore


• Support & provide service via calls, emails and tickets

  • Work on provided offline activities

  • Follow given SOPs and flag any unresolved issues, escalations to L2

  • Ability to diagnose and analyze technical problems

  • Analyze different systems and energy data to find potential for energy optimization.

  • Work on projects that requires data mining, analysis & presentation

  • Follows up and meets commitments to customer

  • Flexibility towards shifts and week offs as per requirement

Desired Candidate Profile

  • Fresh graduate from B. Tech/B.E. (Electrical/Electronics/Mechanical/Instrumentation) background with excellent communication skills.(2024 & 2025 pass outs only)
  • 0-2 year of experience in after-sales service or technical support role preferred but not mandatory.
  • Strong communication skills verbal and written
  • Understanding of basic electronics concepts such as circuit analysis, troubleshooting techniques, HVAC etc.

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