Program Manager-Compliance

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone. 

Job Description

The Program Manager will work with the other members of the R1 data protection and privacy team by assessing, monitoring, investigating, educating on, and promoting compliance with all United States federal and state data and information privacy requirements and addressing client and operational practices. The Program Manager preferably will have experience with health information privacy (including, but not limited to, HIPAA), data protection and information security, healthcare compliance, regulatory analysis and interpretation, and/or compliance investigations. The Program Manager will also support R1's comprehensive strategy and growth plans in helping to ensure that the company exhibits and maintains a robust data protection and privacy compliance program in safeguarding Protected Health Information ("PHI").

Responsibilities:

• Support R1's proactive efforts to monitor, educate on, and promote compliance with all United States federal, state, and international data protection requirements;

• Receive, document, track, investigate, and take action on potential data incidents and issues concerning compliance with applicable privacy laws and regulations and/or R1's data protection, information security, and privacy policies and procedures;

• Ensure consistent application of sanctions for failure to comply with data protection, information security, and privacy policies in cooperation with others on the R1 data protection and privacy team, Human Resources and legal counsel, as applicable;

• Collaborate cross-functionally with other R1 teams, including, for example, product, technology, information security, legal, and operations teams, to identify, design, and implement operational data protection and privacy compliance improvements across the organization in support of R1's data protection and privacy program;

• Support R1's proactive efforts to monitor, educate on, and promote compliance with all United States federal, state, and international privacy requirements;

• Assist in annual compliance and risk assessments;

• Maintain focus on operational excellence through risk mitigation and protection of data to improve quality and customer satisfaction;

• Demonstrate ability and comfort working with and reporting to a broad spectrum of service lines and professionals, ranging from senior management to front line site and service leaders, including clients and vendors; and

• Flexibly assist in other areas of concern to the compliance team to benefit R1's data protection and privacy posture.

Required Qualifications:

• Post Graduate Degree or CA or LLB/LLM

• At least four (4) years of related experience preferably in investigations or forensic analysis/auditing or experience of data protection, privacy and/or information security compliance

• Excellent project management skills

• Ability to think strategically and analyze complex compliance issues

• Proven research, writing and communication skills

• High degree of integrity, trust and ability to work independently

• Professional, ethical, and discrete in maintaining proprietary and confidential information

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit:

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