
AGM - Business Excellence
2 days ago
Job Title: Assistant General Manager - Business Excellence
Job Summary:
Drive and implement business excellence framework in business processes and develop & execute strategies to drive initiatives for process re-engineering & optimization and continuous improvement, leveraging tools like Six Sigma principles, lean efficiency, and digital transformation.
Key Responsibilities:
Develop and Execute Business Excellence Strategy: Develop and execute a comprehensive strategy to drive business excellence, focusing on footprint rationalization, business process re-engineering & optimization, and continuous improvement. Prepare midterm and annual operating plans for Business Excellence Department with SMART Targets & KPIs in alignment with Unit Level Strategy, Plans and Objectives.
Drive Process Improvement: Drive projects related to Business Process Re-engineering to optimize cost of quality, promote digitization and automation, improve ROI, and deploy AI, ML, and analytics-based smart audits. Oversee and improve all business processes, identifying opportunities for improvement and initiate projects.
Sustenance of Implemented IMS Standards and Business Excellence Framework: Ensure effectiveness of Integrated Management System (IMS) standards, processes, and procedures and business excellence frameworks already implemented.
Facilitate Review and Improvement: Facilitate review of departmental HIRA, Aspects & Impacts and OCP, provide inputs, and ensure alignment with management standards.
Internal Audits and Compliance: Perform internal audits, coordinate with IMS consultants and certification bodies, and ensure compliance with ISO standards.
Develop Quality Control Program: Develop and maintain a quality control program that assures customers receive quality service.
Leadership Development: Build and develop Business Excellence Team
Key Competencies:
Certified Lean Six Sigma Green or Black Belt.
Knowledge of statistical tools and lean tools.
Knowledge of latest continuous improvement practices and industry trends.
Strong analytical, organizational, and problem-solving skills.
Strong business and financial acumen.
Experience in process optimization.
Excellent leadership and communication skills.
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