Supply Chain Operations Lead
14 hours ago
We are looking for a dynamic and hands-on
Supply Chain
Operations Lead
to establish and scale the
Deposit Refund System (DRS) operations in Kerala
. This role demands a true builder—someone who can
build the team from scratch, stand up the collection ecosystem, run reverse pick-ups/line-haul, commission sorting & processing centres, and manage dispatches to recyclers with full compliance and digital traceability
. The role will be pivotal in ensuring that Kerala's DRS operates with
end-to-end traceability, efficiency, and sustainability impact
.
Key Responsibilities:
Team Build & Leadership
- Hire, onboard, and performance-manage area supervisors, field executives, hub leads, and control-tower analysts.
- Establish SOPs, SLAs, safety standards, and a rigorous review cadence (daily/weekly).
Collection Ecosystem (Multi-Channel)
- Plan and commission collection points (RVMs, QR/app/sound-box, manual booths) across priority clusters (urban, tourist, HoReCa, schools, panchayats).
- Ensure point uptime, consumables, cash/DRS-value reconciliation, ticketing and incident closure.
Reverse Pick-up & Line-haul
- Design beats, route plans, fleet capacity, and cut-offs; run daily dispatch and recovery.
- Drive on-time pick-ups, first-attempt success, route productivity, and cost/ton.
Sorting & Processing Centres
- Set up and operate hubs as warehouses: inbound QC, weighment, grading, baling, storage, and outbound logistics.
- Implement EHS, 5S, shrinkage control, and throughput targets; manage audits and shift adherence.
Dispatch to Recyclers / Brand Partners
- Schedule loads, optimize freight, ensure documentation , and maintain digital chain-of-custody.
- Monitor recycler SLAs (turnaround, quality acceptance) and resolve exceptions.
Vendors, Compliance & Stakeholders
- Contract and govern transporters, O&M partners, and collection agents with bonus/penalty frameworks.
- Coordinate with product/tech for device uptime, ticketing, and dashboard requirements.
Control Tower & Reporting
- Stand up live dashboards for point uptime, pick-ups due vs done, hub throughput, shrinkage, and safety.
- Lead daily huddles/weekly reviews; publish RCA/Corrective-Action trackers.
Qualifications
- 7–12 years in high-density field operations (logistics/last-mile, FMCG RTM, waste/recycling, warehousing/device ops), with at least 3 years building teams from zero to scale.
- Proven vendor contracting/governance; strong commercial acumen and cost control.
- Data-driven operator (Excel/Sheets; bonus: PowerBI/Tableau); familiarity with routing tools and ticketing systems.
- Kerala language proficiency (Malayalam) is a strong plus.
Competencies
- Owner mindset; bias for action; high standards and frugal execution.
- Structured problem-solving; crisp communication; conflict resolution.
- Hands-on field leadership; comfortable with early starts, 6-day weeks, and intra-state travel.
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