Voice Process Executive

3 days ago

Mumbai, Maharashtra, India Porter Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Roles and Responsibilities:

Reach out to the customers/ drivers assigned on a daily basis.

Understand the concerns raised by the customer/drivers

Logically analyze the issues highlighted and cross verify.

Maintain the quality of conversation as per internal standards

Build short term relationships with prospects to improve chances of conversion

Highlight any trends and concerns to senior management Expectation from the candidate:

Past experience in TeleSales profile

Good Communication

Logical Thinking

Telesales/outbound calls experience

Basic computer skills (MS Office)

Have their Own Laptop & Strong WiFi connec

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