Service Engineer
2 weeks ago
We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy
Key Responsibilities :
Support Oracle Demand Planning processes, including CTO forecasting and planning measure management
Collect data from Fusion and internal system, troubleshooting failures
Support supply planning processes like MPR and constrained/unconstrained planning
Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes
Lead E2E Planning Integrated Business Cycles
Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc
Execute quarterly patching testing and validations
Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management
Perform initial assessment of issues with data collection from Fusion, internal and external systems
Triage failures and route to appropriate support teams/On-calls
Document and categorize supply planning process like MRP and constrained/unconstrained planning
Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports
Monitor & Coordinate support for E2E planning integrated Business Cycles
Manage incident tickets related to support E2E Oracle SCP
Track and prioritize quarterly patch testing needs
Requirements :
5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions
Strong understanding of supply chain planning concepts and methodologies
Proficiency in data collections and integration between systems
Knowledge of MRP and planning process
Experience with REST APIs and BIP reporting
Good Understanding of integrated planning business cycles
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