Senior Sales Operations Analyst

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us

Are you passionate about using analytics and modeling to improve performance of the business? Do you enjoy building models that link core business drivers to outcomes and objectives? Do you enjoy learning about go-to-market strategy, teams and operations?

We're looking for a Senior Sales Operations Analyst to join our Go-to-Market team based in Bangalore, India

New Relic is leading the Observability industry with our move to consumption based pricing, and you will be integral in adapting and evolving our approach to annual business strategy and ongoing operational analytics.

• Serve as the Sales Operations leader to the India Region and support the APJ FSO team on GEO wide initiatives.
• Ensure a high level of operational excellence across the team. Drive operational efficiency and productivity with continuous tools and process improvements.
• Support the weekly Forecast process. Ensure highest level of SFDC hygiene and track and analyze opportunities, pipeline growth- and conversion, bookings, consumption, new logos, etc.
• Deliver training and support the Enablement of the India Sales team.
• Support the annual GTM planning process (Territory planning and segmentation, Account & Quota assignment, HC planning, etc.)
• Build strong x-functional relationships and partner with other key stakeholders in the company (Finance, BA, Compensation, etc.).
• Support the roll-out of the GCC (Global Capability Centres) motion globally.

• 5+ years of experience in a Sales Operations, Strategy or Planning role in a SaaS B2B company or other relevant experience
• Experience with technologies to support analytical activities (e.g. SFDC, Tableau, MS Office / Google, etc.)
• In-depth experience working with Salesforce.
• Exceptional analytics, conceptual, and problem-solving skills
• Passion for business modeling, with ability to incorporate various degrees of constraints, requirements, inputs, and conceptual guidance
• Superb communication (written/verbal), presentation, and facilitation skills

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

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