D365 Developer

3 days ago

Bengaluru, Karnataka, India Careernet Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Dynamics 365 CE Technical Consultant with Field Service

Role Summary

The Senior Dynamics 365 CE Technical Consultant is responsible for designing, developing, and delivering end-to-end solutions in Dynamics 365 CE with a focus on Field Service. This includes translating business requirements into scalable, secure technical implementations, developing custom features, and applying best practices. The role demands strong development and integration expertise, deep knowledge of Field Service modules, and experience with DevOps tools and processes.

Key Responsibilities

  • Design and develop custom plugins, workflows, JavaScript, Power Automate flows, and model-driven apps to meet specific business requirements.
  • Implement business logic using C#, Dynamics 365 CRM SDK, Actions, Business Rules, Real-Time Workflows, JavaScript, and Power Automate.
  • Configure and customize core Field Service modules including Work Orders, Scheduling, Agreements, Inventory, and the Mobile App.
  • Set up and manage resource scheduling using booking rules, Resource Scheduling Optimization (RSO), and technician time-off planning.
  • Integrate IoT alerts and implement Connected Field Service scenarios to enable proactive maintenance and real-time response.
  • Track and optimize service KPIs and technician efficiency using dashboards, scheduling analytics, and map-based visualizations.
  • Develop and integrate Azure components such as Azure Functions, Web APIs, and Azure Service Bus for asynchronous and scalable processes.
  • Use custom connectors, PCF controls, and Ribbon Workbench for extended platform customization and rich UI enhancements.
  • Perform solution deployments using Azure DevOps pipelines and Power Platform CLI to enable streamlined ALM practices.
  • Skilled in data migration and deployment using Microsoft-supported tools.
  • Develop reports and dashboards; customize views, forms, charts, and the sitemap to improve usability and data visualization.
  • Apply deep knowledge of the D365 CE data model, security roles, and role-based access to ensure secure and compliant implementations.
  • Participate in full project lifecycle including design, development, testing, deployment, upgrades, support, debugging (Plugin Trace Logs, XrmToolBox, browser tools), and code reviews, while promoting scalable, low-code/no-code solutions aligned with Microsoft best practices.

Skills & Experience Required:

  • 5-7 years of experience in Microsoft Dynamics 365 CE, including 3+ years in Field Service implementation.
  • Strong development expertise in C#, .NET, JavaScript, TypeScript, and Dynamics 365 SDK (Plugins, Workflows, PCF).
  • Skilled in Power Platform, including Canvas and Model-driven Apps, Power Automate, and Custom Connectors.
  • Hands-on experience with Field Service modules: Work Orders, Scheduling, Resource Bookings, and RSO.
  • Integrated solutions using Azure Functions, Logic Apps, Azure Service Bus, and Web APIs.
  • Familiar with Power BI integration for reporting and Field Service analytics.
  • Proficient in Azure DevOps for deployments and Git for source control and version management.
  • Strong communication and leadership skills with experience in supporting co-developers and working with cross-functional teams.

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