Conversational AI Technical Lead

CompanyQualcomm India Private LimitedJob AreaInformation Technology Group, Information Technology Group > IT Programmer AnalystGeneral SummaryQualcomm IT is seeking a Lead Conversational AI Developer for Intelligent Automation Center (IAC)Responsibilities IncludeExperience on designing and implementing Conversational AI solutions using Microsoft Azure and Copilot Stack in combination with GenAIHands-on experience with Microsoft Copilot Studio, Microsoft Bot Framework, NLP, Azure AI Search and Azure OpenAIExtensive hands-on experience in implementing end-to-end projects utilizing Generative AI using Retrieval-Augmented Generation (RAG) or Agentic AI architectureStrong expertise in Python for building bot solutionsExperience with Azure Cognitive Services (LUIS/CLU, QnA Maker/CQA, Spell Check,Speech API) for advanced NLP features.Knowledge of Power Automate, Azure Logic Apps, and APIs for extending Copilot Agent and bot functionalities.Experience in software development with a focus on Conversational AI and Machine Learning.Proficiency with tools and Frameworks such as LangChain, LlamaIndex, and Streamlit.Knowledge and implementation experience of chatbot technologies using Microsoft Azure Services and Power Platform.Ensure quality of coded components by performing thorough unit testing and develop reusable test casesWork collaboratively with test teams for supporting Product testing and UATReport status, issues and risks to tech leads on a regular basisImprove skills in automation products through certificationsTrain and coach team members on Conversational AI related technologiesWork independently with minimal supervision and good team management skillsExcellent communication and collaboration skillsProvide timely status on assignments, planned activities, issues, and dependenciesGood knowledge on Conversational AI on Microsoft Stack (Copilot Studio, Azure AI Foundry, Azure AI Search, Azure OpenAI)Good understanding of Generative AI concepts and Frameworks like LangchainHands-on programming experience on Python and any frontend technology like AngularMinimum Qualifications4+ years of work experience in programming, scripting, and/or automation or IT-relevant work experience with a Bachelor's degree.OR6+ years of work experience in programming, scripting, and/or automation or IT-relevant work experience without a Bachelor's degree.2+ years experience with Database Design structures such as Mongo DB, MySQL.Good understanding of conversational AI and Intelligent Automation methodologies and associated tools & technologiesKnowledge of Process Mining concepts and implementation expereience using Celonis inclusing data models and dasboardsExperience in business process diagrams and process flow charts with Automation AnywhereCertification in Industry Leading Robotic Automation products is a plus.Experience in identifying the right processes for Automation and providing estimates for implementationsProgramming concepts and coding background in PythonUnderstanding of RDBMS concepts and writing SQL queriesExpereience in Cloud (preferrably AWS) and certifications is a plusExperience in Agile development using standard tools like JiraBachelor's degree and 5+ years IT-relevant work experienceApplicants: Qualcomm is an equal opportunity employer. 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