
Senior AR Collections Agent
13 hours ago
Summary:
The Senior AR Collections Agent is responsible for the timely and effective collection of outstanding accounts receivable (AR) for healthcare services. This role involves in-depth knowledge of medical billing, coding, payer regulations, and collection techniques. The Senior Agent handles complex cases, provides guidance to junior team members, and plays a key role in improving the overall collection process.
Key Responsibilities:
Collections Activities:
- Manage and resolve complex and high-dollar AR claims.
- Investigate and analyze aged AR to determine appropriate collection strategies.
- Contact insurance companies, patients, and other responsible parties to pursue payment.
- Document all collection activities accurately and thoroughly in the billing system.
- Review and interpret Explanation of Benefits (EOBs) to identify discrepancies and denials.
- Appeal denied claims and follow up on pending appeals.
- Negotiate payment plans with patients according to established guidelines.
- Identify and escalate problematic accounts to management for further action.
- Understanding of HIPAA regulations and ensure compliance in all activities.
- Stay current on changes in payer regulations, coding guidelines, and billing requirements.
Problem Solving and Analysis:
- Identify trends in denials and payment issues and propose solutions to prevent recurrence.
- Work with other departments (e.g., billing, coding, registration) to resolve billing errors and process issues.
- Research and resolve complex billing inquiries from patients and insurance companies.
Mentorship and Training:
- Serve as a mentor and resource for junior AR Collections Agents.
- Assist in training new team members on collection procedures and systems.
- Provide guidance on handling difficult or complex accounts.
Reporting and Process Improvement:
- Prepare regular reports on AR status, collection rates, and key performance indicators (KPIs).
- Identify opportunities to improve collection processes and increase efficiency.
- Participate in team meetings and contribute to process improvement initiatives.
System Proficiency:
- Utilize billing software and other relevant systems to manage accounts and track collection activities (e.g., EPIC, Cerner, etc.).
- Maintain accurate and up-to-date information in the billing system.
Qualifications, Experience & Skills:
- Undergraduate degree or equivalent required; Associate's or Bachelor's degree in a related field preferred.
- Minimum of 5-7 years of experience in Phycian Billing/Hospital billing RCM AR collections.
- Proven track record of successfully collecting outstanding AR.
- Experience working with various insurance payers (e.g., Medicare, Medicaid, Commercial).
- In-depth knowledge of revenue cycle management
- Strong understanding of payer regulations and reimbursement processes.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in using billing software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Excellent organizational and time-management skills.
- Ability to handle a high volume of accounts and meet deadlines.
Preferred Qualifications:
- Experience with EPIC preferred but not mandatory
- Both Hospital and Professional billing experience preferred
- Flexible to work from Office all 5 days in the week in US shift
Job Type: Full-time
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
-
Senior Ar Caller
4 weeks ago
Hyderabad, Telangana, India Thryve Digital Health LLP Full timeSummary: The Senior AR Collections Agent is responsible for the timely and effective collection of outstanding accounts receivable (AR) for healthcare services.This role involves in-depth knowledge of medical billing, coding, payer regulations, and collection techniques.The Senior Agent handles complex cases, provides guidance to junior team members, and...
-
AR Caller
2 days ago
Hyderabad, Telangana, India Forgebs Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole:* Manage AR calls.* Ensure timely payment collection through effective communication.* Process Form 1500s or UB04 and manage RCM tasks efficiently and also physician billing provider side.Office cab/shuttleHealth insuranceProvident fund
-
AR Caller
2 days ago
Hyderabad, Telangana, India Fly Consulting Services Full time ₹ 4,58,333 - ₹ 5,50,000 per yearDear Candidate,Greetings from FLY Consulting ServicesWe are currently hiring for Sr. AR CALLERS( WORK FROM THE OFFICE) - Immediate joiners only.We need candidates with good knowledge and experience in Denials, RCM into Physician Billing or Hospital Billing.Call: / / / Designation:- Senior AR CALLERS - Semi Voice (WORK FROM THE OFFICE)Location:-...
-
AR Caller
5 days ago
Hyderabad, Telangana, India Harmony United Psychiatric Care Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: AR CallerLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. Ltd. About Us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience,...
-
Hiring | Hyderabad | Billing
1 week ago
Hyderabad, Telangana, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHCLTech is Hiring for Billing Agent | Back Office Credit & Collections AgentJob Location - HyderabadUS Shifts onlyWalk-in Interview Details:Venue: HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081Timings: 11:00 AM - 3:00 PMContact Person: Shivangi Sharma, Aman Chhabra & Somina...
-
AR caller in hyderabad
11 hours ago
Hyderabad, Telangana, India Forgebs Technologies Full time ₹ 5,00,000 - ₹ 10,00,000 per yearResponsibilities:Manage AR calls, denials & RCM, Physician billing.Maintain US healthcare expertiseHandle modifications & CPT codingEnsure timely revenue collectionExecute denial management strategiesOffice cab/shuttle
-
Hiring Experienced AR Callers
6 hours ago
Hyderabad, Telangana, India R1 RCM Full time ₹ 9,00,000 - ₹ 12,00,000 per yearEligibility criteria:Candidates holding Min 7 months of Experience into AR Caller can applyCandidate should be good in Denial Management.Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials.Ability to interact positively with team members, peer group and seniors.Any GraduateDuties and Responsibilities:Follow up with the...
-
Walk-In drive For Senior AR Caller
5 days ago
Hyderabad, Telangana, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCognizant Walk in drive for Senior AR Callers in Hyderabad location.Interview Date: 20th Aug (Saturday)Interview Time: 10:00 AM - 2:00 PMVenue: Cognizant, building 12A, 1st floor, Raheja Mindspace, Hitech city, Hyderabad.Contact Person: Tanuja & VamsiDesired Profile:Physician or hospital billing experience in AR CallingExperience range required - 1.5 to 4...
-
Senior AR Caller
11 hours ago
Hyderabad, Telangana, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRoles and Responsibilities :Manage AR calls to resolve outstanding accounts receivable issues with patients, insurance companies, and other stakeholders.Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.Collaborate with internal teams such as medical billing, hospital administration, and...
-
AR Callers/ AR Analyst/Senior Analyst
11 hours ago
Hyderabad, Telangana, India Data Marshall Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Description:Designation: AR Caller (RCM/HealthCare)Experience: Minimum 1year to Maximum 5years experience in AR calling,Good Knowledge on Denial Management and Physican Billing with relevant experience in Healthcare DomainUnderstand the client requirements and specifications of the project.Shift timings: 6 PM to 3 AMShift: Night ShiftWorking Days: Monday...