Team member

3 days ago


Chennai, Tamil Nadu, India Ford Motor Company Full time
  • Ensure all the contracts/Investigation requests are actioned per procedure and support the Service Level Agreement.
  • Meet the productivity and quality % as per the objectives and maintain consistency.
  • Ensure compliance with all applicable policies, procedures and guidelines to avoid Major or repeat comments in DRG, LOD audits, and CPR/GAO audits.
  • Ensure audit observations are updated with proper root cause and corrective action.
  • Ensure Flexibility and provide BCP support whenever required to meet our business requirements.
  • Attain 100% skillset in the process within one year by seeking appropriate support from the right stakeholders.
  • Contribute to increasing the same-day funding % , Reduce the elapse time on working on the investigation request and operate efficiently to reduce the rework by the Business Centre team.
  • Being flexible in working different shifts, providing additional support on weekends based on volume forecast.

  • Good written English language skills

  • Good Analytical skills to support 100% quality output.
  • Good interpersonal skills.
  • Flexible working skills to support Business Continuity

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