E-commerce Manager

7 days ago

Karol Bāgh, Delhi, India Armonia Retail Pvt. Full time ₹ 15,00,000 - ₹ 30,00,000 per year

We are seeking a dynamic and data-driven E-Commerce Manager to lead our online retail operations and enhance the digital presence of Armonia, a leading luxury home décor and gifting brand. The ideal candidate will be responsible for managing product listings, optimizing sales performance across marketplaces and the brand website, and ensuring a seamless digital shopping experience for customers.

Key Responsibilities

  • Manage daily operations of e-commerce platforms (website, Amazon, Pepperfry, etc.).
  • Ensure accurate and attractive product listings — descriptions, images, pricing, and inventory updates.
  • Coordinate with design, marketing, and warehouse teams to ensure timely product uploads and order fulfillment.
  • Plan and execute sales campaigns, promotions, and festive offers to drive conversions.
  • Analyze sales performance, traffic, and ROI; generate actionable insights for continuous improvement.
  • Handle customer queries and reviews to maintain a strong online reputation.
  • Collaborate with digital marketing team for SEO, ads, and social media integration to boost web traffic and conversions.
  • Monitor competitor pricing, trends, and strategies to maintain competitive advantage.
  • Develop and implement strategies to enhance customer experience and retention.
  • Strong knowledge of e-commerce platforms, SEO, and digital marketing tools

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

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