
Zonal Facility Head
2 weeks ago
The Zonal Facility Head is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short-term regional projects, operations and maintenance, interface with senior stake holders of various business units, coordination with other key managers and customer satisfaction.
Responsibilities
Facility Management and Operations
- To ensure Facility Maintenance and upkeep of office and branch infrastructure on an ongoing basis
- To act as a single point of contact for the designated facilities (Branches and Offices) for all FM escalations.
- Effective execution of R&M works as required
- Ensure Incidents are managed and communicated as per the escalation matrix
- Manage Service Requests within the TAT as per defined process and policy
- Co-ordination with Space management Team on Seat Planning
- Supervision of All Functional Areas Critical and Non-Critical
- Govern Scrap and Waste Management
- Perform Daily/Weekly/Monthly checks as per defined process
- Conduct Facility Risk Assessment and Mitigation
- Mail Communication for all major events/activities. Fire Drill, Shutdown, Major Breakdowns
Service Partner - Vendor Management
- Ensure Vendor Partner Deliverables
- Ensure Monthly/quarterly Performance Review and Scoring
Finance and Procurement
- Ensure Office Services, R&M, Capex and Special Budgets are managed effectively
- Ensure Projections are done accurately
- Follow up for the Purchase Orders and timely completion of the work
- Ensure Invoicing is done within the timelines
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