Financial Services Account Associate Senior

15 hours ago

Pune, Maharashtra, India FIS Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Financial Services Account Associate Senior (Mutual Fund/Transfer agency)

What you will be doing:

The position will support the FIS TA Dealer Services team. Responsibilities include, but are not limited to the following:

  • Provide telephone support for intermediary back offices and mutual fund clients.
  • Process and quality control dealer and shareholder transactions, both financial and non-financial.
  • Assist with dealer commission and 12b-1 payment processing for multiple clients.
  • Perform daily review and resolution of NSCC reject activity, including Fund/Serv, Networking, and ACATS.
  • Perform 22c-2 frequent trade monitoring.
  • Provide support for various dealer portals (Vision, FanMail, Advisor Central)
  • Perform daily reconciliation activities.
  • Review and report on daily fund gain/loss activity.
  • Assist in maintaining departmental policies and procedures.
  • Handle additional senior associate level duties and project work as business needs dictate.

What you bring:

  • 3+ Years of experience from Mutual fund and transfer agency process
  • Shift time 8:30 PM to 5:30 AM and 6:30 PM to 3:30 AM
  • Ready to work in night shifts (5 days in a week)
  • Hybrid model 3 days in a week.
  • Excellent communication and interpersonal skills
  • Excellent knowledge of Customer Services; Global mindset (Desirable)
  • Ready to work in night shifts (5 days in a week)
  • Demonstrated accuracy and attention to detail handling financial and non-financial transactions.
  • Strong customer focus.
  • Ability to effectively communicate complicated concepts both through written and verbal means.
  • Strong problem solving and analytical skills.
  • Ability to work in Windows-based environment.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Ability to handle short and long-term assignments outside of day-to-day functions.

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