Walk-in | Email Support | Ambition Box | Noida

2 weeks ago

Noida, Uttar Pradesh, India Info Edge Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About Info Edge

InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers.

At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.

About BU: Ambition Box

AmbitionBox was started in 2015 by two IIT Madras alums with the goal to help job seekers prepare for interviews. We grew from 0 to 1.5 Lakh users/month in 1.5 years and became one of the most loved platforms for interview prep in the country.

In 2016, we had a new home. We were acquired by who believed in our vision to help people build happy careers.

AmbitionBox has morphed from a small startup in an apartment to 40+ employees today that serve more than 4.5 Million users every month. Special thanks to our growing list of contributors without whom we could not have existed.

We now have company reviews, interview questions, salary and company information, jobs and so much more to help our users in their careers.

Required Educational Qualification: Any Graduate or Postgraduate

Desired Experience: 3-5 years

Job Objective: the objective of this role is to resolve B2B client queries through calls/ chat/ email.

Job Description:

  • Handle client communications by providing appropriate solutions in a timely manner.
  • Moderate content and maintain overall hygiene of the website/reports.
  • Effectively communicate and coordinate with various internal stakeholders including design, product, operations etc. to ensure smooth functionality of the advertisement product / online listing.
  • Develops good understanding of critical SLAs, TAT and process SOPs.
  • Capable of achieving steep Productivity and Quality targets on chat/email.

Required Skills:

  • Excellent Communication Skills Written & Verbal
  • Multi-tasking skills
  • Client Handling Skills
  • Content moderation and proof- reading skills
  • Eye for detail

Why Join Us?

  • Grow at a superfast pace.
  • End-to-end ownership of tasks.
  • Freedom to innovate, experiment & fail.
  • Work on projects that bring 10x impact.
  • Wear multiple hats. (Why? Because that's the future)
  • We are the second-largest player in the career advisory market in India And the fastest growing among our competitors.

This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career.

To learn more about Info Edge visit

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