Senior Product Analyst
4 days ago
About The Role
As a Senior Product Analyst, you will be a Subject Matter Expert (SME) on Chatbot Strategy driving long-term growth and working on incorporating the newest technologies like LLM. In this role, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments.
What Youll Do
- Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from deep dives into specific areas of our business.
- Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business.
- Package and communicate findings and recommendations to a broad audience (including senior leadership)
- Perform both Descriptive & Prescriptive Analytics including experimentations (AB, MAB), build Reporting for understanding trends.
- Perform advanced modeling including (NLP, Text mining) would be preferable.
- Implement and track business metrics that will help drive the business.
- Help determine growth strategy from a marketing and operations perspective.
- Responsible/Opportunity to operate in an individual capacity as a lead analyst to understand audience and guide informed strategic decisions & executions.
What Were Looking For
- 8+ years of experience in e-commerce/customer experience products
- Proficiency in analysis and business modeling using Excel.
- Experience with Google Analytics, BigQuery, Google Ads, PowerBI, and Python / R would be a plus.
- Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer.
- Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis
- Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results.
- Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills.
- Ability to communicate effectively with all levels of management and partners from a variety of business functions.
- Advanced English level
- App-related experience would be preferable.
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