Absolutelabs - Functional Consultant/Business Analyst

5 days ago

Greater Kolkata Area, India AbsoluteLabs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About AbsoluteLabs
We are a boutique consulting organization with specialization in business and technology consulting, offering comprehensive digital transformation services. Our mission is to empower clients to maintain their competitive edge and foster innovation by staying ahead of evolving customer behaviors. With our tailored approach, we bring unparalleled expertise in specific industry verticals, enabling our clients to remain agile, adaptable, and innovative in today's digital landscape.

Role Summary
We are looking for a dynamic and detail-oriented Functional Consultant / Business Analyst with hands-on experience in Oracle NetSuite, Salesforce, or MuleSoft. The ideal candidate will play a key role in end-to-end project execution-from discovery and process design to delivery-while bridging business and technical teams. This role requires a mix of functional expertise, technical understanding, stakeholder management, and platform configuration skills.

Key Responsibilities

  • Lead project discovery phases by organizing workshops, capturing key actions, and maintaining discovery logs, while proactively learning relevant functional and technical concepts before kickoff.
  • Analyze clients' current ("AS-IS") environments and design optimized future-state ("TO-BE") processes that improve efficiency and user experience.
  • Translate business needs into actionable functional and technical requirements, ensuring alignment between client stakeholders, solution architects, and development teams.
  • Configure and manage systems in Oracle NetSuite, Salesforce, or MuleSoft based on project requirements, including system setup, workflow configuration, and integration support.
  • Conduct in-depth technical and functional analysis to identify optimal solutions, resolve issues, and drive innovation opportunities.
  • Deliver high-quality project outputs on schedule, ensuring all deliverables are peer-reviewed and client-ready.
  • Maintain clear, regular communication with internal and client stakeholders on project progress, risks, and overall health, while escalating challenges when necessary.
  • Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor and adapting communication to different audiences.
  • Analyze data to support requirements gathering, validate designs, aid testing efforts, and monitor production performance.
  • Support pre-sales efforts through RFPs, RFIs, and solutioning discussions, bringing platform-specific expertise to influence decisions.

Requirements

  • Minimum 3+ years of hands-on experience in Oracle NetSuite, Salesforce, or MuleSoft, including configuration and implementation.
  • Proven experience in process mapping, solution design, and stakeholder engagement.
  • Strong understanding of both functional and non-functional requirements.
  • Experience working in agile or hybrid project delivery environments.
  • Familiarity with cross-functional business processes (e.g., Order-to-Cash, Procure-to-Pay, Lead-to-Quote).

Nice To Have

  • Certification in Oracle NetSuite, Salesforce, or MuleSoft.
  • Exposure to AI or automation tools and their practical application in business process improvement.
  • Experience in pre-sales support (e.g., RFPs, RFIs, solutioning).

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