Associate SME

3 days ago

Bengaluru, Karnataka, India Microland Full time

Job Description:Education Qualification :Engineer - B.E / B.Tech / MCA Skills :Primary -> Technology | Network Support | L3 Support | 4 - AdvancedSecondary -> Technology | Networking Knowledge, Concepts | Network Services | 3 - ExperiencedTertiary -> Technology | Data Center Administration | Networking | 5 - ExpertTertiary -> Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices | 4 - AdvancedTertiary -> Technology | Networking Knowledge, Concepts | Network Security | 4 - AdvancedCertification :Technology | Networking Certifications | CCNP | CCNP Routing and Switching Details:Should be able to implement equipment installation plans based on the Network Administrator's specifications, maintain each component of the network and troubleshoot issues. The professional will be responsible for monitoring the network firewall, assessing the functionality of the network routers, ensuring that all the Internet security software is updated regularly, developing and implementing email policies in accordance with the IT Manager and maintaining the organizational phone system. Hands-on experience in deployment and monitoring the NMS tool. Knowledge of Network Management, NMS software applications and NMS applications platforms. Define monitoring parameters, reports and the scope for the delivery team. Analyze, use and configure network management applications for medium to critical complex networks. Manage workload and other assignments efficiently while being able to resolve time-critical situations reliably and professionally. Provide systems product training, mentor the others and assist in problem resolution where required. Accurately and completely document problems and solutions on the case notes and bug reports. Perform lab testing for advance configuration and troubleshooting on the NMS tools. Strong analytical reasoning and problem solving skills. An ability to learn new technologies quickly. Good time management skills. An ability to follow processes. Strong documentation skills. Good communication skills - written and verbal.Location:India - BengaluruCreated On:19-Nov-2025

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