Counsellor (Female)
4 days ago
Specific responsibilities:
§ Responsible for counselling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person.
§ Provide expert advice on available visa options, eligibility criteria, and potential challenges.
§ Responsible for achieving individual/team revenue targets.
§ Collect basic documents from clients and ensure accuracy and completeness of the same.
§ Follow up on clients on payments.
§ Stay informed about changes in immigration laws, policies, and procedures.
§ Address client inquiries, and concerns, and provide updates throughout the immigration process.
§ Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles.
§ Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes.
§ Generate reports on the status of immigration cases and compliance metrics.
§ Educate clients on immigration policies, procedures, and potential changes affecting their applications.
§ Any other additional responsibilities as and when required.
Qualification
§ Bachelor's degree in any stream
§ Minimum 1 year experience in sales or freshers can also apply
Job Type: Full-time
Pay: Up to ₹22,000.00 per month
Ability to commute/relocate:
- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Inside sales: 1 year (Preferred)
Work Location: In person
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