Counsellor (Female)

4 days ago


Thiruvananthapuram, Kerala, India IRISH EXPERT LLP Full time ₹ 2,64,000 - ₹ 3,96,000 per year

Specific responsibilities:

§ Responsible for counselling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person.

§ Provide expert advice on available visa options, eligibility criteria, and potential challenges.

§ Responsible for achieving individual/team revenue targets.

§ Collect basic documents from clients and ensure accuracy and completeness of the same.

§ Follow up on clients on payments.

§ Stay informed about changes in immigration laws, policies, and procedures.

§ Address client inquiries, and concerns, and provide updates throughout the immigration process.

§ Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles.

§ Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes.

§ Generate reports on the status of immigration cases and compliance metrics.

§ Educate clients on immigration policies, procedures, and potential changes affecting their applications.

§ Any other additional responsibilities as and when required.

Qualification

§ Bachelor's degree in any stream

§ Minimum 1 year experience in sales or freshers can also apply

Job Type: Full-time

Pay: Up to ₹22,000.00 per month

Ability to commute/relocate:

  • Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Inside sales: 1 year (Preferred)

Work Location: In person


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