Operations Manager

7 days ago

Bengaluru, Karnataka, India Fyn Mobility Full time ₹ 4,00,000 - ₹ 5,50,000 per year

Role Overview:

We are seeking an experienced *Operations Manager – Fixed Clients to lead and grow our EV Fleet operations in Bengaluru. The ideal candidate should come from the EV fleet industry (companies such as Moving, Zypp, 3eco, eTo, Magenta, etc.) and have hands-on experience managing key enterprise clients, including Zomato, HP, Flipkart, DHL, Amazon, and similar partners.

This role involves end-to-end operational ownership, P&L management, and team leadership, with a strong focus on client retention, process efficiency, and business growth in the Fixed Clients vertical.

Key Responsibilities:

Client Management:

  • Manage and nurture relationships with key enterprise clients in the Fixed Fleet segment.
  • Ensure high service quality, client satisfaction, and timely issue resolution.
  • Identify opportunities to expand business within existing client accounts.

Operational Excellence:

  • Oversee day-to-day fleet operations ensuring uptime, utilization, and efficiency targets are met.
  • Maintain minimum 50+ active fleet vehicles as revenue-generating units.
  • Monitor vehicle performance, driver productivity, and operational compliance.
  • Ensure adherence to SLAs, safety norms, and process guidelines.

Team Leadership:

  • Manage a team of 5+ operations executives/supervisors/drivers.
  • Drive performance, team engagement, and accountability across all levels.
  • Conduct regular training and process audits for the team.

P&L Ownership:

  • Own city-level P&L for the Fixed Clients vertical.
  • Monitor revenues, costs, and margins; implement cost optimization initiatives.
  • Drive sustainable profitability and operational efficiency.

Business Growth:

  • Identify and onboard new fixed clients to grow the city's revenue base.
  • Collaborate with Business Development and Fleet Supply teams for expansion.
  • Analyze market trends to develop new business strategies for the vertical.

Requirement:

  • Experience: Minimum 5+ years in EV Fleet Operations / Logistics / Last-Mile Delivery.
  • Industry Background: Must have worked with EV fleet companies like Moving, Zypp, 3eco, To, Magenta, or similar.
  • Client Handling: Proven experience managing enterprise clients such as Zomato, Flipkart, DHL, Amazon, HP, etc.
  • Team Management: Minimum 5 direct reports(supervisors/executives/drivers).
  • Fleet Management:* Must have managed 50+ vehicles as part of operations.

Skills:

  • Strong P&L understanding and data-driven decision-making.
  • Excellent communication and stakeholder management skills.
  • Problem-solving and process improvement mindset.
  • Proficiency in MS Excel, MIS reporting, and fleet management tools.

Education:

  • Bachelor's degree in Business Administration, Operations Management, Logistics, or related field.
  • MBA preferred (not mandatory).

Job Type: Full-time

Pay: ₹400, ₹550,000.00 per year

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

  • Manager - Engineering Project Management

    1 week ago

    Bengaluru, Karnataka, India Ohmium Operations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Develop the project plan, critical milestones, and success metrics, overseeing the execution of deliverables.Set clear metrics for success and measure progress against milestones.Utilize project management tools to document project plans, budgets, and schedules, ensuring all data are centralized and accessible.Coordinate cross-functional teams to deliver...

  • Senior Manager

    2 weeks ago

    Bengaluru, Karnataka, India Legal operations Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Requisition Id: As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...

  • Project Manager

    2 weeks ago

    Bengaluru, Karnataka, India Legal operations Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Requisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...

  • Project Manager

    2 weeks ago

    Bengaluru, Karnataka, India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Requisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...

  • Senior Project Manager

    2 weeks ago

    Bengaluru, Karnataka, India Legal operations Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Requisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...

  • Senior Manager

    1 week ago

    Bengaluru, Karnataka, India Legal operations Full time ₹ 12,00,000 - ₹ 30,00,000 per year

    Requisition ID: Requisition Id : As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now,...

  • General Manager

    2 weeks ago

    Bengaluru, Karnataka, India Epdpl Coliving Operations Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Roles & Responsibilities of General Manager:Position SummaryWe are seeking an experienced and dynamic General Manager (GM) to lead our upcoming premium economy hotel in India. The GM will be responsible for ensuring consistent service standards, operational efficiency, and profitability. This role requires strong leadership, a guest-first mindset, and the...

  • Senior Manager

    2 weeks ago

    Bengaluru, Karnataka, India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Requisition Id: As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...

  • Senior Manager

    2 weeks ago

    Bengaluru, Karnataka, India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Requisition Id: As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...

  • Manager - Business Consulting PI - TMT - CNS - BC - FINANCE - Bangalore

    2 weeks ago

    Bengaluru, Karnataka, India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Requisition Id: As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can...