Tele Caller

2 weeks ago

Jaipur, Rajasthan, India SK Finance Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Role & responsibilities

  • To connect existing customers from the expired pool and those about to expire to inform them about refinancing or closure using a predefined script.
  • To answer customer inquiries about products or the company related to refinancing and closure.
  • To enquire about customer requirements for refinancing effectively.
  • To enter customer information accurately into the database.
  • To process data and transactions efficiently using defined tools.
  • To directly connect with field sales and the collection team as and when required.
  • To maintain records of calls, sales notes, remark, or other useful information.
  • To achieve sales targets and ensure closure of expired cases as per assigned hub or data

Preferred candidate profile

  • Ability to meet target and perform well under timeline or in pressure.
  • Preferably from NBFC/Banking background.
  • Proven experience in Sales or collection.
  • Strong inter-personal skills.
  • Should be able to manage data in well manner.
  • Excellent written and oral communication.

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