Repair And Maintenance Manager
3 days ago
Key Responsibilities
1. Property Maintenance & Operations
- Ensure 100% uptime of all facilities and equipment across PG properties through preventive, predictive, and breakdown maintenance.
- Oversee repair and upkeep of electrical, plumbing, mechanical infrastructure.
- Ensure timely resolution of resident complaints and closure of tickets within company-defined TAT.
- Implement continuous improvement practices to enhance service quality and reduce recurring issues.
2. Performance Management & Compliance
- Achieve defined Key Performance Indicators (KPIs) and Service Level Agreement (SLA) targets.
- Maintain adequate stock of consumables, tools, and spares for uninterrupted operations.
- Ensure compliance with safety, hygiene, and statutory standards across all properties.
- Manage and track AMC (Annual Maintenance Contracts) and service agreements.
3. Team & Vendor Management
- Lead, allocate, and monitor maintenance staff for optimal productivity.
- Develop vendor base, negotiate site-specific contracts, and ensure financial closure of vendor payments (local & central).
- Monitor vendor performance to ensure quality, cost-effectiveness, and timely service delivery.
4. Reporting & Communication
- Generate and maintain MIS reports, maintenance dashboards, and inventory records for management.
- Contribute to weekly review meetings and monthly management reports.
- Provide regular updates on work progress, escalations, and property status.
- Build collaborative relationships with management, team members, vendors, and residents to ensure smooth operations.
Key Skills & Competencies
- Strong knowledge of electrical, plumbing maintenance.
- Ability to troubleshoot, prioritize, and resolve issues under pressure.
- Vendor negotiation and contract management skills.
- Proficiency in MIS/reporting and maintenance management software/tools.
- Leadership and team management capabilities.
- Excellent communication and problem-solving skills.
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