Presales Executive

The Pre-Sales Executive will play a key role in engaging with potential clients, qualifying leads, and coordinating with the sales team to drive conversions. The ideal candidate should have excellent communication skills, a proactive approach to client interactions, and the ability to handle high-end clientele with professionalism. The role involves lead follow-ups, property presentations, and scheduling client visits to enhance the sales pipeline.

Responsibilities

Lead Management & Client Engagement:

• Qualify inbound leads by understanding client preferences, budget, and investment goals.
• Follow up rigorously with potential buyers to nurture relationships and keep them engaged.
• Educate clients on luxury property features, amenities, and investment benefits.
• Maintain detailed records of client interactions in CRM tools.

Property Coordination & Support:

• Schedule and coordinate site/property visits for prospective buyers.
• Work closely with the sales team to ensure seamless handover of qualified leads.
• Assist in preparing personalized property presentations, proposals, and brochures.
• Collaborate with marketing to align pre-sales activities with ongoing campaigns.

Data Management & Reporting:

• Keep track of lead conversion rates, follow-up effectiveness, and client feedback.
• Provide weekly/monthly reports on lead status, challenges, and opportunities.
• Identify market trends and customer preferences to refine pre-sales strategies.

Requirements

Skills & Competencies

• Excellent communication and interpersonal skills to handle high-net-worth clients.
• Strong follow-up and negotiation abilities.
• Proficiency in CRM tools for lead tracking and reporting.
• Ability to manage multiple leads simultaneously and prioritize tasks effectively.
• Basic understanding of luxury real estate market trends.

Attributes

• Proactive & Persistent: Ensures timely follow-ups and client engagement.
• Detail-Oriented: Maintains accurate records and handles client requirements with precision.
• Customer-Centric: Understands client needs and provides a seamless experience.
• Well-Presented & Professional: Represents the brand image effectively in client interactions.
• Team Player: Works collaboratively with sales, marketing, and operations teams.

Experience & Qualifications

• Education: Bachelors degree in Business, Marketing, or a related field.

• Experience:

• 0-2 years in pre-sales, inside sales, or customer engagement, preferably in luxury real estate or a high-end service industry.

• Prior experience in handling high-profile clients and premium properties is an added advantage.

Benefits

Monetary Benefits

• Group Health Insurance: Coverage of 3 Lacs for self, spouse, and children.
• Group Personal Accident Insurance: Coverage of 15 Lacs.
• Provident Fund (PF): As per applicable regulations.
• Employee State Insurance Corporation (ESIC): As per applicable regulations.

Work Culture & Engagement

• Financial Stability: The company is financially well-capitalized and has never delayed salaries or implemented pay cuts, including during challenging times such as the Covid pandemic, ensuring 100% salary payments to the team.

Additional Information

• Salary Processing: The monthly attendance cycle runs from the 1st to the last day of the month. Salaries are typically processed on or before the 5th of each month, with the salary date mentioned as the 7th in the appointment letter.
• Training: Comprehensive training will be provided to ensure job readiness and success.
• Mobility: Must own or have access to a two/four-wheeler for commuting to property tours and client meetings.