Product Analyst

2 weeks ago

Chennai, Tamil Nadu, India Ford Global Career Site Full time US$ 80,000 - US$ 1,20,000 per year
  • Release and catalog service parts in support of inquiry resolution globally for all North America programs
  • Analyze Engineering systems, 2D Technical drawings, Teamcenter data, Bill of Material (BOM), Marketing information & other reference data and material to determine the appropriate service part levels required for vehicle repair. 
  • Analyze current and past model engineering changes to determine service interchangeability between engineered parts. 
  • Prepare and maintain parts catalogue information, as well as creating new catalogue sections, in the Parts Catalogue Database 
  • Ensure that all the relevant part information is included in the Catalogue database to support VIN matching in the Parts Catalogue 
  • Modify and create parts catalogue illustrations in line with established processes whilst ensuring that the artwork specifications are met. 
  • Provide timely resolution to Dealers, Global teams and Internal Customers inquiries regarding issues related to commodities within your sections of the catalog. 
  • Support service part needs with Engineering, Service operations and upstream activities to address level of service concerns and to ensure service requirements are corrected. 
  • Support downstream processes like Purchasing, Supply Chain, Packaging, Quality and Distribution to ensure best in class parts availability in support of customer needs. 
  • Responsible for delivering departmental objectives related to service part releasing, cataloging and customer inquiries.

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