Customer Care Executive
4 days ago
Job Description:
We are looking for a Customer Care Executive to join our team at Digitide Solutions Limited, Indore. The ideal candidate will be the first point of contact for our customers, providing excellent support and ensuring a positive customer experience.
Key Responsibilities:
- Respond to customer inquiries via calls, emails, or chat in a timely and professional manner.
- Resolve complaints and provide appropriate solutions while maintaining high customer satisfaction.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Collaborate with internal teams to address customer issues efficiently.
- Provide product/service information and support to customers.
- Follow company guidelines and protocols for handling customer requests.
Requirements:
- Education: Graduate / Undergraduate
- Excellent communication and interpersonal skills
- Basic computer knowledge (MS Office, CRM tools)
- Patience, empathy, and problem-solving ability
- Freshers as well as experienced candidates are welcome
Job Types: Full-time, Permanent, Fresher
Pay: ₹12, ₹20,500.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
Speak with the employer
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