Senior Relationship Manager
2 weeks ago
Key Responsibilities:
- Develop and maintain long-term relationships with individual and corporate clients to drive repeat and referral business.
- Achieve monthly, quarterly, and annual sales targets for new vehicles, accessories, insurance, and finance products.
- Generate new business by identifying potential customers through networking, referrals, events, and digital platforms.
- Provide expert advice on vehicle features, specifications, and finance options to help customers make informed purchase decisions.
- Coordinate test drives, vehicle demonstrations, and dealership visits to enhance the customer experience.
- Manage the entire sales process — from initial inquiry to delivery — ensuring smooth documentation, registration, and payment handling.
- Collaborate with the finance, insurance, and service departments to deliver complete solutions to customers
- Handle escalated customer issues, ensure prompt resolution, and maintain a positive brand image.
- Mentor and support junior sales executives or relationship managers in achieving team objectives.
Key Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred).
- 5–8 years of experience in automobile sales, including at least 2–3 years in a relationship management or senior sales role.
- Proven record of achieving high-value sales targets and maintaining strong client relationships.
- Excellent communication, negotiation, and interpersonal skills.
- Strong knowledge of automobile models, features, financing, and insurance processes.
- Proficiency in CRM systems and MS Office tools.
- Ability to manage multiple clients and tasks effectively under pressure.
Job Types: Full-time, Permanent
Pay: ₹18, ₹25,000.00 per month
Work Location: In person
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