Service Advisor

: Service Advisor

**Job description**:

- Communicates with clients about vehicle problems, insurance questions
- Maintains positive relationships with clients to ensure repeat and return customers
- Answer’s customer questions about services, including when to expect vehicle repairs
- Displays extensive knowledge about products and services
- Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time
- Acts as an advocate for clients when communicating vehicle problems and needs to repair department
- Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner
- Processes customer payments
- Supervise and Support in Diagnostics and troubleshooting problems.
- Complete repair or maintenance work in estimated time with quality, following safety measures
- Arrange for spare parts for the repair and ancillary works by vendors and maintain data.
- Look out for necessities of Technicians regarding Tools and other issues if any and solve, report to senior if needed.
- Billing
- job cards open and cosed
- knowldge of CRM

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Joining bonus
- Yearly bonus

Ability to commute/relocate:

- Balod, Balod, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- 5year: 3 years (required)