Overseas Education Tele-Counsellor

3 days ago

Noida Sector Noida Uttar Pradesh, India HelpStudyAbroad Full time

Job Overview:

We are looking for an enthusiastic Overseas Education Tele-Counsellor who will engage with student leads through high-volume outbound and inbound calls (150–200 calls per day). The role focuses on guiding students interested in studying abroad, understanding their aspirations, and converting inquiries into successful applications.

Key Responsibilities:

  • Make 150–200 outbound/inbound calls daily to student leads to understand their study abroad goals.
  • Provide accurate information on overseas education options, including countries, universities, courses, eligibility, and intake timelines.
  • Counsel students on admission procedures, application steps, visa basics, and scholarship opportunities.
  • Qualify leads, address queries, and convert prospects into active applicants through effective tele-counselling.
  • Conduct regular follow-ups via calls, WhatsApp, and emails to ensure timely application progress.
  • Assist students with documentation requirements such as SOPs, LORs, resumes, and application checklists.
  • Maintain and update student data, call logs, and follow-up status in CRM systems.
  • Achieve daily, weekly, and monthly calling and conversion targets.
  • Coordinate with internal counselling and operations teams to ensure a smooth student journey.
  • Stay updated on study abroad trends, intake deadlines, and university requirements.

Key Requirements:

  • Excellent verbal communication and convincing skills.
  • Comfortable with high-volume calling (150–200 calls/day) and target-oriented work.
  • Strong persuasion, negotiation, and relationship-building abilities.
  • Ability to understand student needs and offer suitable study abroad solutions.
  • Basic understanding of overseas education or visa processes is an advantage (training provided).
  • Proficiency in MS Office, WhatsApp, and CRM tools.
  • Self-motivated, disciplined, and result-driven.

Qualifications:

  • Bachelor's degree in any discipline.
  • Freshers with strong communication skills and interest in overseas education are welcome.
  • Prior experience in tele-calling, counselling, sales, or customer support is a plus.

Benefits:

  • Attractive performance-based incentives.
  • Structured training and onboarding support.
  • Fast-growing career opportunities in the overseas education industry.
  • Energetic, supportive, and growth-focused work environment.

Follow us to Keep Updated with our Current and Upcoming Jobs:

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person

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