Product and Process Trainer

12 hours ago

Indore, Madhya Pradesh, India Signal Expert Global LLP Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Roles and Responsibilities

  • Prepare Training Module to conduct the training, Such as Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training and Induction & Etc.
  • Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language.
  • Support floor training initiatives, intermittently assist in design and development of training material.
  • Provide consistent coaching and feedback to enhance employee performance.
  • Provide feedback and input for training content enhancement and development.
  • Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
  • Coach advisors on improvement in products & processes, Create learning solutions and customize training culture, etc. delivery.
  • Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process. Conduct Session on Compliance & Customer Satisfaction.
  • You shall execute & perform all such duties that may be assigned to you for time to time and we reserve its rights to change these at its discretion.

Desired Candidate Profile

  • Talkative, Enthusiastic, and Innovative.
  • Minimum Graduate or Post Graduate.
  • Knowledge of Global Market. (Forex & Comex)
  • Fluent English Communication, Sales & Marketing Skills required

Perks and Benefits

  • Overseas Trip by Company.
  • Medical Insurance
  • Fixed in-hand salary.

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