Manager/Solution Consultant

Job Summary:

The Pre-Sales Manager / Solution Consultant will be a key driver of new business acquisition, leveraging deep technical and business expertise to guide the sales process.

This role demands a strong ability to understand complex customer challenges, architect tailored solutions, and persuasively demonstrate our product's value to prospective clients.

The ideal candidate will possess a blend of technical acumen, sales aptitude, and a consultative approach to effectively translate client needs into compelling solutions.

Key Responsibilities:

Technical Solutioning:

• Develop and maintain in-depth technical knowledge of our products, solutions, and underlying technologies.

• Stay current with industry trends, emerging technologies, and advancements in the data analytics and business intelligence space.

• Conduct thorough needs assessments to capture detailed customer requirements, business objectives, and technical specifications.

• Architect and design innovative, tailored solutions that precisely address customer challenges and align with their strategic goals.

• Develop and deliver compelling, persuasive technical presentations and product demonstrations that showcase the value and differentiation of our solutions.

• Lead the development of Proof-of-Concept (POC) projects and customized demonstrations to validate proposed solutions and drive customer confidence.

• Provide expert technical guidance and solution recommendations throughout the sales cycle.

• Collaborate closely with product management, engineering, and support teams to ensure proposed solutions are feasible and customer requirements are accurately captured for implementation.

Sales Skills & Customer Engagement:

• Collaborate strategically with the sales team to identify opportunities, qualify leads, and develop effective sales strategies.

• Employ a consultative sales approach to build strong relationships with prospects and customers, understand their business challenges, and position our solutions as the optimal solution.

• Effectively communicate the business value and ROI of our solutions to both technical and non-technical audiences, including C-level executives.

• Act as a trusted technical advisor and advocate for customers, building credibility and fostering long-term partnerships.

• Proactively identify and address customer concerns and objections throughout the sales process.

• Assist the sales team in preparing and delivering compelling responses to RFPs, RFIs, and technical inquiries.

• Create high-quality technical documentation, proposals, and presentations that support the sales process and effectively communicate our value proposition.

Post-Sales Transition:

• Ensure a smooth and efficient handover of new customers to the implementation and support teams.

• Maintain customer satisfaction during the onboarding process by providing ongoing support and guidance.

Qualifications:

Education: Bachelor's degree in Computer Science/Information Technology, or a related field.

Experience:

• 5+ years of experience in a pre-sales, solution consulting, or similar customer-facing technical role, preferably in the Business Intelligence or Data Analytics domain.

• Must have demonstrable experience working on projects within a BI ecosystem, including solution design, implementation, and deployment, with a focus on data warehousing, data analytics, and master data management.

• Proven track record of exceeding sales targets and driving revenue growth in a pre-sales or technical sales support role.

Technical Skills:

• Strong understanding of software solutions, cloud technologies, and enterprise IT environments.

• Proficiency in data analytics concepts, methodologies, and technologies (e.g., SQL, data warehousing, ETL, data modeling, data mining, BI tools, data visualization, reporting, and dashboarding).

• Experience with Master Data Management (MDM) principles, practices, and tools.

• Experience with BI platforms (e.g., Tableau, Power BI, Looker) and database systems.

• Familiarity with cloud-based data warehousing solutions (e.g., Snowflake, Redshift, BigQuery).

• Familiarity with relevant industry standards and technologies (e.g., SaaS, PaaS, IaaS).

Soft Skills:

• Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate complex technical concepts to diverse audiences.

• Exceptional problem-solving, analytical, and critical-thinking skills.

• Strong business acumen and a customer-centric approach.

• Ability to work independently, take initiative, and collaborate effectively within a team environment.