Current jobs related to Quality Analyst - Mumbai, Maharashtra - CIEL HR

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  Quality Analyst

  2 weeks ago

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  Mumbai, Maharashtra, India Call 2 Connect Full time

  Job Title: Quality Analyst - BPO (Sales Experience)Location: Malad (West), Mumbai, Maharashtra Job Type: Full-time | Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent...

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  Quality Analyst

  1 week ago

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  Mumbai, Maharashtra, India Eagle Crest DMC Full time ₹ 15,00,000 - ₹ 28,00,000 per year

  Job Title: Quality Analyst – Call, Email & Chat Monitoring(Travel & Tourism)Job Summary:We are looking for a detail-oriented Quality Analyst to monitor and evaluate customer interactions across calls, emails, and chats. The role involves identifying areas for improvement, ensuring compliance with company standards, and driving service excellence.Key...

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  Quality Analyst

  2 weeks ago

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  Navi Mumbai, Maharashtra, India NOVAC Full time ₹ 6,00,000 - ₹ 8,00,000 per year

  Job Description:-Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance)Job profile:Performs call monitoring and provides trend data to management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Provides actionable data to various internal support...

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  Quality Analyst

  2 weeks ago

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  Mumbai, Maharashtra, India First Credit Services Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

  Company DescriptionFirst Credit Services is a leading company specializing in Digital Debt Collection and BPO, providing Accounts Receivable Management and Customer Service Outsourcing. With over 25 years of compliant collections and receivables management experience, we customize our approach to meet the unique needs of each client. Our innovative...

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  Quality Analyst

  2 weeks ago

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  Mumbai, Maharashtra, India Turiyam Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

  Monitor and evaluate voice interactions for quality assurance. Identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Required Candidate profileMinimum 1 year of experience as a quality analyst on papers Excellent communication in English. Call or Whatsapp @ / / /

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  Quality Analyst

  2 days ago

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  Navi Mumbai, Maharashtra, India Global Services Full time ₹ 3,60,000 per year

  Hello,Hiring for reputed Banking Inhouse project for Navi Mumbai.Designation : Quality Analyst.Shift : Day Shift6 Days workingQualification : Graduation MandatoryExcellent English is mandatoryMandatory to have BPO Exp in Voice process.Should be Quality Analyst on paper for minimum 1 year.Salary : Upto 30KInterviews will be only Face to face.Interested...

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  Quality Analyst

  2 weeks ago

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  Navi Mumbai, Maharashtra, India Digitide Full time ₹ 15,00,000 - ₹ 28,00,000 per year

  Position Title: Quality Analyst Banking/BFSI Contact CentreLocation: Turbhe, Navi MumbaiRole Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls. The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction.Key...

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  Quality Analyst

  1 week ago

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  Mumbai, Maharashtra, India Paisabazaar Full time ₹ 6,00,000 - ₹ 12,00,000 per year

  We Paisabazaar is hiring for Quality Analyst/Sr. Quality Analyst (Call Auditing) profile for Malad West, Mumbai. Candidate should have 1 year experience in Call auditing and Call monitoring. Immediate Joiners are preferred.Interested Candidates can call or WhatsApp their resume on Brijesh Kumar) & can share the resume at Profile - QA/Sr.QA (Call Audit And...

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  Quality Analyst

  6 days ago

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  Mumbai, Maharashtra, India HCAH Full time

  Job Summary :We're looking for a highly experienced and technically proficient Quality Analyst to ensure the highest standards of quality and compliance across our customer support operations. With 5-7 years of specialized experience, you'll be the primary point of contact for monitoring and evaluating customer calls and for the identification,...

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  Quality Analyst

  6 days ago

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  Mumbai, Maharashtra, India Employee Forums Full time

  As a Quality Analyst, you will be responsible for ensuring the quality and reliability of our products through manual and automated testing. You will collaborate with developers, product managers, and designers to identify issues and enhance the overall performance and functionality of our applications.Key Responsibilities :- Analyze requirements and create...