
Sales Manager
2 weeks ago
Role & responsibilities :- To lead the Branch in improving overall Business operations & Revenues by setting the Standards in Stake Holders Satisfaction & continuously bettering the processes.
Role Description
Sales
- Utilization of Warehouse and Secondary Distribution vehicles.
- Business development and Sales from existing and new clients.
- New client activation and handholding.
- Closely monitor the market (client as well as competition) and update.
- Explore new revenue streams from existing customers VAS/CA
- Explore additional revenue through Pay & Park and contract logistics
Meeting service levels to clients
- Prompt communication. Ensure clear and accurate communication. Be accessible even after office hours.
- Agreed reports to be published on time internally and with customers. (Make a list of reports agreed with each client - avoid agreeing to too many reports).
Client review meetings
- Conduct review meetings with clients at least once a month (Make a presentation; share the same, show trends always.
- Review last minutes and ensure actions are closed.
- Review service levels as per agreed SLA
- Review general feedback on communication, reports, etc.
- Seek more business anywhere in India.
- Take update on client strategy to expand, new product, new location, etc.
- Take update on any change in structure, people departure/joining, etc.
- Update client on Snowman.
Transportation
- Responsible for driving sales - lead generation & conversion, vehicle placement management and profitability
- Knowledge of vehicle placement & load management.
Required skills, experience and competencies
- Min 5 years experience in FMCG processing industry, Graduation Education
- Good in MS office, ERP knowledge, WMS, Communication, Local language, Man management
- Strategic thinking, Self-Management, Execution, Planning, Teamwork, Stakeholder management, Managerial Courage.
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