Retail Engagement and Loyalty Program Manager

1 week ago

Gurgaon, Haryana, India Luminous Power Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Manager

Job Code/ Requisition ID

Location

Travel Required

Department / Function

Position Name

Designation

Role

Individual

Team

Reporting To

Job Specification

Qualification/ Personal Attributes

Job Description

Key Responsibilities

Retailer Engagement & Collaboration

  • Create and execute retail engagement initiatives to strengthen relationships with retailers.
  • Lead collaborative efforts with internal and external partners to ensure seamless program execution.
  • Develop annual calendars for retail and loyalty initiatives, aligning them with overarching business goals.

Loyalty Program Management

  • Design, launch, and manage a comprehensive loyalty program for partners.
  • Develop and implement strategies to boost program participation and retention.
  • Monitor key metrics including reward points, redemptions, and overall user engagement.
  • Analyze program data to measure effectiveness and identify opportunities for improvement.

About Luminous

Luminous Power Technologies, a leader in energy solutions, is a 35-year-old company which started as a small venture. Now on its brand transformation journey, its mission is to become a name synonymous with all-encompassing home electrical, power backup and residential solar solutions and create millions of happy homes in India.

Today, Luminous is already a powerful, trustworthy brand name in 100 million Indian homes. During this successful journey, it has embraced the core values of reliability, consistency, longevity and the highest standards of integrity along with dynamic ideas and innovation. Its consumer-centric focus has led Luminous into new categories to deliver excellence in every product and home solution it offers. With 7 manufacturing units, more than 28 sales offices in India and presence in over 36 countries our 6000 employees serve more than 60,000 channel partners and millions of customers. Our motto has always been Customer Delight through Innovation & Passion with focus on Execution & Team-work. At Luminous, we passionately innovate to make life comfortable and efficient.

Luminous is a group company of Schneider Electric, a global leader in energy management with presence in over 100 countries, 1.5 lakh people and a revenue of Rs. 2 lakh crore.

  • Career Page-
  • LinkedIn-
  • Home Page-
  • Glassdoor- EI_IE ,
Experience LevelMid Level

  • Executive / Sr. Executive – CRM & Loyalty Marketing

    2 days ago

    Gurgaon, Haryana, India CityKart Retail Pvt Ltd Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    We're Hiring – Executive / Sr. Executive – CRM & Loyalty MarketingCompany: Citykart Stores Pvt. Ltd.Location: GurugramExperience: 2–3 YearsSalary: ₹3.5 – ₹4.5 LPA (Negotiable)About the Role:Join our dynamic Marketing & Business Automation team at Citykart, one of India's fastest-growing value retail chains We're looking for a data-driven and...

  • Content Write

    4 days ago

    Gurgaon, Haryana, India Novus Loyalty Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title:Content WriterLocation:Udyog Vihar, GurugramCompany:Novus LoyaltyExperience:2-5 YearsAbout Novus:Novus Loyalty is a future-ready, API-first loyalty platform designed to help businesses drive customer retention, engagement, and growth. We empower brands with customizable and intelligent loyalty solutions across industries, blending technology with...

  • Dotnet Developer

    2 weeks ago

    Gurgaon, Haryana, India Novus Loyalty Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionNovus Loyalty offers a comprehensive, modular platform to manage the entire end-to-end loyalty program lifecycle efficiently. Our platform provides a wide range of features designed to help you build and realize successful marketing strategies. We stand out as a highly practical and cost-effective product available in the pay-per-use...

  • Head Operations

    1 week ago

    Gurgaon, Haryana, India Mangopaw Technologies And Solutions Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    About IncredipetsAt Incredipets, were on a mission to make pet care smarter, more joyful, and truly customer-first. We create innovative products and services that enrich the lives of pets and their parents. Our community is built on love for animals, and were looking for someone who shares that passion while driving exceptional customer experiences.The...

  • Content Writer

    5 days ago

    Gurgaon, Haryana, India Novus Loyalty Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Advertising Content: Write clear and persuasive ad copies for digital campaigns, performance marketing, and brand awareness initiativesLanding Pages: Develop effective landing page structures and content that drive engagement and conversionsWebsite Content: Create SEO-friendly web content aligned with brand guidelines and messagingBlogs & Articles: Research...

  • Marketing Manager

    6 days ago

    Gurgaon, Haryana, India Reliance Retail Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesRole OverviewWe are seeking a strategic and performance-driven Head of Marketing eCommerce to lead marketing initiatives for Mothercare's digital business across D2C ) and marketplace channels. This leader will be responsible for driving brand recall, acquiring new customers, building CRM programs, and strengthening partnerships with...

  • Content Writer

    4 days ago

    Gurgaon, Haryana, India Novus Loyalty Pvt. Ltd. Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    Job Title: Content WriterLocation: Udyog Vihar, GurugramCompany: Novus LoyaltyExperience: 2-5 YearsAbout Novus:Novus Loyalty is a future-ready, API-first loyalty platform designed to help businesses drive customer retention, engagement, and growth. We empower brands with customizable and intelligent loyalty solutions across industries, blending technology...

  • Retail Planner

    2 weeks ago

    Gurgaon, Haryana, India CityKart Retail Pvt Ltd Full time ₹ 80,000 - ₹ 12,00,000 per year

    Position: Retail PlannerLocation: GurugramCTC: ₹10–12 LPAExperience: 5–10 Years (Preferably in Retail Fashion Stores)CityKart Store Pvt Ltd is looking for a Retail Planner who is passionate about retail planning and merchandising. If you have a keen eye for numbers, trends, and strategy, this is your opportunity to make a real impact.Key...

  • Program Management Office Manager

    2 weeks ago

    Gurgaon, Haryana, India Ramsons Stainless Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionSince its inception in 2010, Ramsons has been an innovator in the ever-growing Stainless-Steel market. Based in Hisar, Ramsons has grown from producing 50 tonnes per annum in 2010 to 50,000 tonnes per annum today. The company provides high-quality tubing and piping solutions to a diverse range of industries, ensuring compliance with...

  • CRM and Customer Retention Specialist

    6 days ago

    Gurgaon, Haryana, India Rangreza Retail Services Private Limited Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    About ChokoreChokore is a fast-growing Indian accessories brand that blends elegance, innovation, and heritage. With a wide product range — from pocket squares and ties to sunglasses, hats, and perfumes — we design for modern India. At Chokore, we're building more than products — we're building moments of identity, confidence, and culture.We are now...