Lead II
2 days ago
7 - 9 Years
1 Opening
Bangalore
Role descriptionJob Title: Salesforce Technical Lead – Field Service (FSL)
Experience Range:
- Total Salesforce Experience: 8–9 years
- Technical Leadership: 3+ years in a Technical Lead role
- Field Service Lightning (FSL): Proven hands-on experience required
Hiring Location:
- Primary: Hyderabad/Chennai/Kochi/Trivandrum/Bangalore/Kolkata/Noida/Pune
Must Have Skills:
Core Salesforce Development:
- Strong hands-on experience with Apex, Lightning Web Components (LWC), Flows, Visualforce, SOQL/SOSL
- Deep understanding of Salesforce architecture, design patterns, governor limits, and performance tuning
- Experience with Salesforce APIs (REST/SOAP)
- Hands-on experience with Salesforce deployment and version control (Git, CI/CD practices)
Salesforce Field Service (FSL):
- Expert-level understanding of FSL data model, object relationships, and lifecycle of Work Orders, Service Appointments, etc.
Proven experience customizing the FSL Mobile App including:
Offline data priming
- Custom LWC components
Tailored mobile experiences for field technicians
Strong technical knowledge of FSL scheduling & optimization engine
- Experience with FSL Dispatcher Console, optimization jobs, and mobile data sync
Leadership & Team Management:
- Experience leading Salesforce development teams and mentoring junior developers
- Ability to review code, enforce best practices, and manage technical delivery
- Strong collaboration and communication skills for cross-functional engagement (technical and non-technical stakeholders)
Integration & DevOps:
- Solid experience in Salesforce integrations with external systems using APIs and middleware
- Working knowledge of DevOps tools like Copado, Gearset, or similar
Certifications – Required:
- Salesforce Platform Developer I
- Salesforce App Builder
Good to Have Skills:
- Salesforce Platform Developer II
- Salesforce Field Service Consultant Certification
- Salesforce Application Architect / System Architect Certifications
- Sales Cloud / Service Cloud Consultant Certifications
- Experience with Salesforce Data Cloud and Agentforce
- Salesforce AI Associate or DevOps Engineer Certifications
- Understanding of trigger frameworks and reusable code libraries
- Familiarity with Agile/Scrum methodologies and experience participating in agile ceremonies
- Experience with Experience Cloud, Dynamic Forms, Lightning Pages
Responsibilities:
- Lead design, development, and deployment of scalable Salesforce solutions using Apex, LWC, Visualforce, and Flows
- Design and develop solutions within Salesforce Field Service (FSL), including advanced customization using Apex and LWC
- Build offline-first solutions for the FSL Mobile App, optimizing performance and usability
- Troubleshoot complex issues related to FSL scheduling, optimization, and mobile synchronization
- Collaborate with product owners, architects, and BAs to translate business needs into technical solutions
- Provide technical mentorship, review code, and ensure quality and compliance with Salesforce best practices
- Lead efforts across Salesforce Clouds – Sales, Service, Experience
- Manage integration efforts with external systems via APIs and middleware
- Drive agile development cycles, including sprint planning, retrospectives, and reviews
- Stay up-to-date with Salesforce releases and recommend enhancement strategies
- Monitor and optimize the performance of Salesforce solutions
- Act as a point of contact for offshore/onshore coordination and stakeholder communication
Salesforce,Apex,Visualforce
About USTUST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
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