Lead II

2 days ago


Bengaluru, Karnataka, India UST Full time ₹ 20,00,000 - ₹ 25,00,000 per year

7 - 9 Years

1 Opening

Bangalore

Role description

Job Title: Salesforce Technical Lead – Field Service (FSL)

Experience Range:

  • Total Salesforce Experience: 8–9 years
  • Technical Leadership: 3+ years in a Technical Lead role
  • Field Service Lightning (FSL): Proven hands-on experience required

Hiring Location:

  • Primary: Hyderabad/Chennai/Kochi/Trivandrum/Bangalore/Kolkata/Noida/Pune

Must Have Skills:

Core Salesforce Development:

  • Strong hands-on experience with Apex, Lightning Web Components (LWC), Flows, Visualforce, SOQL/SOSL
  • Deep understanding of Salesforce architecture, design patterns, governor limits, and performance tuning
  • Experience with Salesforce APIs (REST/SOAP)
  • Hands-on experience with Salesforce deployment and version control (Git, CI/CD practices)

Salesforce Field Service (FSL):

  • Expert-level understanding of FSL data model, object relationships, and lifecycle of Work Orders, Service Appointments, etc.
  • Proven experience customizing the FSL Mobile App including:

  • Offline data priming

  • Custom LWC components
  • Tailored mobile experiences for field technicians

  • Strong technical knowledge of FSL scheduling & optimization engine

  • Experience with FSL Dispatcher Console, optimization jobs, and mobile data sync

Leadership & Team Management:

  • Experience leading Salesforce development teams and mentoring junior developers
  • Ability to review code, enforce best practices, and manage technical delivery
  • Strong collaboration and communication skills for cross-functional engagement (technical and non-technical stakeholders)

Integration & DevOps:

  • Solid experience in Salesforce integrations with external systems using APIs and middleware
  • Working knowledge of DevOps tools like Copado, Gearset, or similar

Certifications – Required:

  • Salesforce Platform Developer I
  • Salesforce App Builder

Good to Have Skills:

  • Salesforce Platform Developer II
  • Salesforce Field Service Consultant Certification
  • Salesforce Application Architect / System Architect Certifications
  • Sales Cloud / Service Cloud Consultant Certifications
  • Experience with Salesforce Data Cloud and Agentforce
  • Salesforce AI Associate or DevOps Engineer Certifications
  • Understanding of trigger frameworks and reusable code libraries
  • Familiarity with Agile/Scrum methodologies and experience participating in agile ceremonies
  • Experience with Experience Cloud, Dynamic Forms, Lightning Pages

Responsibilities:

  • Lead design, development, and deployment of scalable Salesforce solutions using Apex, LWC, Visualforce, and Flows
  • Design and develop solutions within Salesforce Field Service (FSL), including advanced customization using Apex and LWC
  • Build offline-first solutions for the FSL Mobile App, optimizing performance and usability
  • Troubleshoot complex issues related to FSL scheduling, optimization, and mobile synchronization
  • Collaborate with product owners, architects, and BAs to translate business needs into technical solutions
  • Provide technical mentorship, review code, and ensure quality and compliance with Salesforce best practices
  • Lead efforts across Salesforce Clouds – Sales, Service, Experience
  • Manage integration efforts with external systems via APIs and middleware
  • Drive agile development cycles, including sprint planning, retrospectives, and reviews
  • Stay up-to-date with Salesforce releases and recommend enhancement strategies
  • Monitor and optimize the performance of Salesforce solutions
  • Act as a point of contact for offshore/onshore coordination and stakeholder communication
Skills

Salesforce,Apex,Visualforce

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.


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