Executive - Customer Care - BPO

2 weeks ago


Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Profile Summary :

  • We are Looking for Customer Care Executives. S/He will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service

Primary Job Responsibility :

  • Understands the various computer screens and how to utilize them effectively

  • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

  • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

  • Adheres to all company and specific Contact Center policies and procedures

  • Completes any work as assigned by Management

Education and Essential Experience :

  • 6 months BPO or Travel experience

  • Bachelor's Degree or Undergraduate dropouts

  • Excellent Written and spoken communication, business technical writing

  • Computer Skills - ability/experience using computer applications

  • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)

  • Open to work in a blended environment(Voice &Chat/Email)

Key Enablers :

  • Strong process orientation

  • High energy, High Integrity & Work Ethics

  • Strong interpersonal skills & ability to communicate effectively

  • Strong problem solving skills.

Accolades :

  • We train New Joiners on GDS (Amadeus).

Mandatory Key Skills

Customer Service,Customer Support,GDS,Amadeus,Customer Care*



  • Bengaluru, Karnataka, India Talent Zone Consultant Full time

    Grab this opportunity and earn good amount Total requirement is for 500 Candidates in August Month 1 Grad with Min 1 year Relevant experience Calling Customer service Exp mandate 2 Flexible to work in any shift between 9 am to 9 pm any 9 hrs shift 3 6 days working 4 Candidate should be ok with Rotational Offs Ok with travelling on their own and...


  • Bengaluru, Karnataka, India Sks institute of banking studies pvt ltd Full time ₹ 2,70,418 - ₹ 32,41,996 per year

    WE'RE HIRINGPosition: Customer Care ExecutiveCompany: Institute of Banking Studies(SKS Institute of Banking Studies Pvt. Ltd.)Location: 173, 12th Cross, 3rd Main Road, opposite to Bangarpet Chats, Mahalakshmi Layout, near Balaji Medials, Bengaluru, Karnataka 560086Key Responsibilities:Make and receive callsSend WhatsApp messagesManage social media...


  • Bengaluru, Karnataka, India Element Technologies Inc Full time ₹ 1,85,000 - ₹ 5,02,808 per year

    Role: Customer Support/BPO Executive (Inbound & Outbound)Location: Bengaluru (MG Road)Work from office-5 daysExperience: 1 to 5 YearsNotice Period: Immediate to 30 DaysAbout the Role: Are you a customer-focused professional with experience in BPO or call centre environments? We're looking for a Customer Support Executive to manage inbound and outbound calls,...


  • Bengaluru, Karnataka, India eClerx Full time US$ 50,000 - US$ 1,00,000 per year

    Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their...


  • Bengaluru, Karnataka, India iEnergizer Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company Description iEnergizer is a global provider of Business Process Outsourcing (BPO) solutions, from customer service and collections, to chat, claims and investor relations. ... Founded in 2000, iEnergizer employs over 12,000 employees in 11 delivery centers on six continents. iEnergizer is a global provider of Business Process Outsourcing (BPO)...


  • Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Employment type : Permanent Job type : Full time Profile Summary :- We are Looking for Customer Care Executives. S/He will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer...


  • Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Profile Summary : We are looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service. Primary...


  • Bengaluru, Karnataka, India Adeptuz Management Solutions Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Qualification: 12th / Undergraduate / GraduateExperience: Experience: Minimum 6 months to 6 Years in a Voice process (inbound or outbound) in BPOIndustry/Experience Specification: Previous experience in BPO inbound/outbound process preferred Job Role:As a Customer Care Executive or Senior Customer Care Executive, you will interact with customers primarily...


  • Bengaluru, Karnataka, India Apex One Full time ₹ 15,000 - ₹ 40,000 per year

    Job Title:Customer Support Executive – BPOLocation:Mumbai, Pune, Mohali, Jaipur, Lucknow, BangaloreEducation:12th Pass (Mandatory), Graduates would be preferred.Experience:Freshers and Experienced candidates welcomeCommunication Skills:Excellent verbal and written communication in EnglishSalary (Internatinonal): In-hand salary up to ₹40K, subject to...


  • Bengaluru, Karnataka, India JobShop Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    *"Exciting Call Center Opportunities**- Apply once, get access to multiple job openings under one roof.- JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey todayHealth CareJob Details:Hiring Now: Customer & Technical Support Executives International BPOAre you ready to elevate your...