Assistant Manager Quality

About Kennametal

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at . Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Job Title Assistant Quality Manager, India

Job Summary

Describe the purpose of the job

• This position will cover job functions for the Quality Department and will be responsible for metallurgical activities and laboratory operations at the site. It will also ensure compliance with the Quality Management System for the campus, as well as oversee day-to-day activities and the development of quality team members.
• This includes customer satisfaction (complaints, response time, ePPM) and financial performance of Quality (COPQ)

List each key responsibilities in order of importance

• To carryout Raw material analysis on time and providing clearance for production
• To Carry out in process Metallurgical Inspection of regular and development items.
• Carry out Failure analysis of customer returned sample
• Coordinate with production units for metallurgical issues and corrective action
• On time calibration of metallurgical instruments & AMC
• On time response for providing metallurgical inspection to production units with no delay
• ISO 9001: 2015 Audit Preparation and Co-ordination
• Failure analysis of Customer complaints through 8D approach & CAPA
• Implementation of Corporate Initiatives
• Sintering furnace scrap reduction and its review
• Trend analysis and periodic review with CFT
• Customer interaction along with sales team to provide technical clarification
• Coordination with CFT team to analyze the root cause
• Third party inspection coordination

Describe the complexity of the job

• Must have knowledge of Metals and special process
• Ability to lead Metallurgical lab and take decision with respect to metallurgical parameters
• Must have a base knowledge of SAP or aptitude to be trained in the application (SAP QM)
• Must be able to create process documents and audit processes to requirements, openly communicating findings
• Must be able to work within cross functional teams through complex tasks exercising strong written and verbal communication skills
• Must be able to communicate effectively with various levels of the organization (operators, supervision, plant leadership, engineering, quality management, operational excellence management, director levels) and customers
• Basic project management skills required to drive actions which are agreed cross-functionally to drive targeted improvement

Years of Relevant Work Experience Required: 8-10 Years

Preferred Areas of Education, Certifications, and Skills:

• 8+ years minimum in Metallurgy in any industry.
• Requires bachelor's degree in Metallurgy
• Knowledge of relevant standards and requirements
• Knowledge of Metallurgical instruments & equipment's, heat treat, special processes, coating technologies). Must be able to retrieve and interpret drawings & specifications
• Must have excellent written and verbal communication skills.
• Expertise in customer complaint management, root cause analysis, 8D methodology and mistake proofing
• Must be able to use required computer software including but not limited to SAP, Microsoft Office
• Must be able to read and understand routings and operating procedures. Must be able to determine defect criteria with product engineering.
• Applies experience and skills to complete assigned work within own area of expertise (core tools)
• Works within standard operating procedures and/or scientific methods

Equal Opportunity Employer