Solutions Engineer

3 days ago

Mumbai, Maharashtra, India Fynd Full time ₹ 1,20,000 - ₹ 2,60,000 per year

Fynd is India's largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

Mission (Why the Job Exists)

Bridge business requirements and technology to help Sales close enterprise deals by providing clear solutioning, documentation, and C-level communication.

Primary Outcomes / KPIs

  • Qualified pipeline coverage & accuracy
    Deal velocity (discovery- signature days)
  • Solution quality score (AE / Delivery feedback)
  • Revenue influenced & win-rate

What will you do at Fynd?

  • Lead discovery workshops & craft problem statements
  • Deliver tailored demos across Fynd's commerce and non-commerce offerings
  • Produce solution architecture diagrams & SOWs
  • Own RFP/proposal writing and pricing assumptions
  • Oversee PoCs/pilots to defined success metrics
  • Provide competitor & market intelligence to Sales/Product
  • Enable smooth hand-off to Delivery & Customer Success

Must-Have Expertise

  • 5–7 yrs pre-sales / solution consulting (e-commerce SaaS, retail tech, ERP)
  • Hands-on with OMS, PIM, headless, marketplace integrations, payments, analytics, ERP, WMS, TMS or any of the retail products
  • Comfort with API design, data models, Postman, SQL, Figma, Jira, CRM (HubSpot)
  • Proven C-level demo & proposal skills (English – non-negotiable)
  • Flexibility for GCC & ASEAN time zones

Technical Skillset

  • API protocols (REST, SOAP), API management and testing (Postman)
  • Data modeling and writing complex SQL queries
  • Architecture tools (e.g. Lucidchart, , or Figma)
  • Working knowledge of CRM platforms (e.g. HubSpot), collaboration tools (Jira, Confluence)
  • Basic scripting (JavaScript, Python) and integration know-how a plus
  • Awareness of cloud platforms (AWS, GCP, Azure)

Mindsets & Behaviours

  • Consultative & value-based seller
  • Story-teller and problem solver who simplifies complexity
  • Self-starter; thrives as single-point owner in deals
  • Continuous learner, feeds insights back to product teams

Ways of Working

  • On-site 5-day work-week in vibrant Mumbai HQ
  • ~10% short trips for client workshops / go-lives
  • Close collaboration with Sales, Product and Engineering squads

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance

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