ServiceNow LLM Trainer

3 days ago

Remote, India TriDevSofts Full time ₹ 6,00,000 - ₹ 12,00,000 per year

ServiceNow LLM Trainer

Position: Contractor (no medical/paid leave)

  • Engagement: Full-time (40 hours/week)

  • Time Zone Overlap: Minimum 3 hours with CST

We are seeking experienced professionals with deep functional expertise in ServiceNow products, including Customer Service Management (CSM), IT Service Management (ITSM), or HR Service Delivery (HRSD), to contribute to AI model training initiatives.

This role focuses on translating real business workflows and decision logic into structured, data-driven tasks that strengthen AI reasoning and understanding of enterprise processes. It is not a platform configuration or app development role.

______________

Role Overview

The ideal candidate will combine ServiceNow domain expertise, analytical capability, and prompt-engineering skills to design realistic, scenario-based tasks for AI learning.

______________

Key Responsibilities

  • Define decision frameworks for Reinforcement Learning initiatives, including taxonomy design, realistic scenario creation, and evaluation criteria.

  • Develop scenario-driven tasks that mirror real ServiceNow workflows (case handling, SLA tracking, HR requests, IT incident response).

  • Write clear, natural instructions aligned with ServiceNow business processes.

  • Represent tasks in JSON format with clarity and consistency.

  • Use SQL to analyze and validate data accuracy.

  • Apply prompt engineering to structure effective task instructions.

  • Collaborate with peers to expand scenarios across ServiceNow domains (CSM, ITSM, HRSD).

  • Document patterns, examples, and best practices for scalable use.

______________

Required Skills & Experience

  • 4–6 years of experience in ServiceNow, particularly CSM, ITSM, or HRSD modules.

  • Strong knowledge of workflows, cases, incidents, SLAs, and knowledge management.

  • Proficiency in JSON and structured data handling.

  • Solid understanding of SQL for data validation.

  • Experience in AI model training workflows or structured data creation.

  • Strong prompt engineering, analytical, and logical structuring skills.

  • Excellent communication and stakeholder management skills (customer-facing experience is a plus).

______________

Preferred Qualifications

  • ServiceNow Certified System Administrator (CSA)

  • Certified Implementation Specialist (CIS–ITSM / CSM / HRSD)

  • Exposure to AI/ML workflows and Agile methodologies

  • Knowledge of prompt engineering best practices

Job Types: Contractual / Temporary, Freelance

Contract length: 1 month

Work Location: Remote

  • Servicenow Llm Trainer

    4 days ago

    Remote, India ASYVA INFOTECH Full time

    ServiceNow LLM Trainer Position: Contractor (no medical/paid leave) - Engagement: Full-time (40 hours/week) - Time Zone Overlap: Minimum 3 hours with CST We are seeking experienced professionals with deep functional expertise in ServiceNow products, including Customer Service Management (CSM), IT Service Management (ITSM), or HR Service Delivery (HRSD), to...

  • Llm SAP ABAP Trainer

    2 weeks ago

    Remote, India nLineAxis Full time

    **Job Title**: LLM SAP ABAP Trainer **Location**: Remote **Job Type**: Contract (6 to 24 months) **Working Hours**: 8:30 PM - 12:30 AM IST (mandatory) + 4 flexible hours **Notice Period**: Immediate **Number of Positions**: 20 **About the Role**: A leading organization at the forefront of AI and enterprise technology is looking for an **SAP ABAP Trainer**...

  • Python Llm Trainer

    2 weeks ago

    Remote, India Javin Global Full time

    **Python LLM trainer-** **Remote Role** **Exp - 3+yrs** **Role Overview**: This position is within a project with one of the foundational LLM companies. The goal is to assist these foundational LLM companies in enhancing their Large Language Models. One way we help these companies improve their models is by providing them with high-quality proprietary data....

  • Part-time Python with Machine Learning

    4 days ago

    Remote, India Intellion Technologies Pvt Ltd Full time

    **Job Title**: Part-Time Python with Machine Learning & LLM Integration Trainer (Freelance) **Job Type**: Freelance / Part-Time **Location**: Remote **Working Hours**: - Weekdays: 1 hour/day - Weekends: 2 hours/day We are looking for a skilled and passionate **Python Trainer** with hands-on experience in **Machine Learning** and **LLM (Large Language...

  • Physics Ai Trainer

    2 days ago

    Remote, India Graveiens Full time

    Greetings from GravEiens! We are looking for experienced Physics AI Trainers to contribute to developing and enhancing Large Language Models (LLMs). As an AI Trainer - Physics, you will be responsible for crafting high-quality content, evaluating AI-generated responses, and optimizing training data to improve AI performance. This is a freelance, remote...

  • Penguin LLM Trainer Roles

    4 weeks ago

    Pacific Remote Islands Marine National Monument, India Cephas Full time

    Remote Working - full-time commitment (8 hours/day) We are looking for LLM trainer who is : Experience with LLMs, virtual assistants, or function-calling frameworks Well versed in Writting & speaking in the language:-Danish (Denmark) 3+ years in a technical/analytical role Programming/tech exposure (any stack) Strong grasp of APIs & JSON Excellent logical...

  • Data Science Trainer

    4 days ago

    Remote, India International Institute of Data Science and Technology Full time

    **Job Title**: Data Science Trainer **Job Type**: Full-Time **Work Mode**: Remote **Working Days**: Monday to Sunday (Weekends Included, with Weekday Off Adjustments) **About the Role**: Eduware Young Guns Technology is seeking a passionate and experienced **Full-Time Data Science Trainer** to mentor and guide aspiring professionals in the field of AI...

  • Sercivenow Course

    2 weeks ago

    Remote, India ITNow Inc. Full time

    ITNow Academy, or INA for short, is an edtech Vertical which has been one of the leading Servicenow Training, Staffing, IT Consulting & Development companies worldwide. Our primary focus is to enable students and professionals with their dream job by bridging the gap between education and employment. We are ISO certified (9001 & 27001). At INA, we offer...

  • Data Scientist

    1 hour ago

    Remote, India Sierra Support Centre Pvt. Ltd Full time

    We are seeking an experienced **Machine Learning Engineer/Data Scientist** to join our innovative team. If you are passionate about cutting-edge technologies like NLP, Generative AI, and Large Language Models (LLMs), and enjoy working in a collaborative, fast-paced environment, this opportunity is for you! **Key Responsibilities**: - **NLP Application...

  • Ai Architect

    2 days ago

    Remote, India Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for...