Operations Manager

2 weeks ago

Chennai, Tamil Nadu, India OCS Group Full time

OCS is Hiring

Location:-Chennai

Job Description: Operations Manager

Experience Required: 810 years

Specialization: Facility Management (6+ years), Account Handling, Recruitment

Educational Background: Diploma/Degree in Electrical & Electronics Engineering

Role Overview

We are looking for a dynamic Operations Manager with 810 years of professional experience, including 6 years in Facility Management. The candidate should have proven expertise in account handling, recruitment, and a strong technical foundation in Electrical & Electronics Engineering. This role requires leadership, operational excellence, and the ability to manage facilities, people, and processes efficiently.

Key Responsibilities

  • Operations Management

  • Lead day-to-day operations ensuring efficiency, compliance, and service excellence.

  • Develop and implement operational strategies to improve productivity and reduce costs.

  • Monitor KPIs, SLAs, and ensure adherence to organizational standards.

  • Facility Management

  • Oversee preventive and corrective maintenance of electrical, mechanical, and building systems.

  • Manage utilities, safety systems, HVAC, fire safety, and building management systems (BMS).
  • Coordinate with vendors, contractors, and service providers for AMC and facility upkeep.

  • Drive sustainability initiatives and energy efficiency programs.

  • Account Handling

  • Manage client accounts, ensuring service delivery and satisfaction.

  • Prepare budgets, forecasts, and financial reports for facility operations.
  • Negotiate contracts and manage vendor relationships to optimize costs.

  • Ensure compliance with ISO standards and regulatory requirements.

  • Recruitment & People Management

  • Lead recruitment drives for operations and facility staff.
  • Collaborate with HR to design job descriptions, interview processes, and onboarding programs.
  • Train, mentor, and supervise teams to enhance performance and engagement.
  • Manage workforce planning, resource allocation, and employee development.

Qualifications & Skills

  • Diploma/Degree in Electrical & Electronics Engineering (mandatory).
  • 810 years of overall experience, with at least 6 years in Facility Management.
  • Strong knowledge of operations management, account handling, and recruitment processes.

Salary :- 52k-60k per month

Notice period:- immediate to 1 month

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