Digital Technology Analyst

1 week ago

Gurgaon, Haryana, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Digital Technology Analyst

Technical Support:

Provide L1, L2 and L3 support for software applications.
Troubleshoot and resolve application-related issues for end-users.
Collaborate with developers, IT teams, and external vendors to address issues and implement fixes.Escalate unresolved issues to higher-level support or specialized teams.Monitoring and Maintenance:

Monitor scheduled Jobs and ensure their successful completion.
Perform routine maintenance tasks, including system updates, backups, and configuration changes.
Assist with system upgrades, patches, and migrations to ensure continuity of service.Incident Management:

Log, track, and manage incidents and service requests via ticketing systems.
Follow established procedures for incident escalation and resolution.
Participate in root cause analysis and problem management efforts.Documentation and Reporting:

Maintain and update application documentation, including configuration settings and user guides.
Create and present reports on system performance, issues, and resolution times.
Document changes, fixes, and enhancements in a knowledge base for future reference.Collaboration:

Work with cross-functional teams (IT, development, business users) to gather requirements and improve applications.
Participate in system testing and quality assurance activities.
Assist in the development and implementation of new application modules or features.Key Skills and Qualifications:

Technical Skills:
Years of experience in Informatica B2B (DX, DT)
Years of experience in Informatica Power Center and IICS3+ Years of experience with databases (MS-SQL server),Experience with application monitoring tools.
Experience in Informatica Cloud Data Governance Catalog is preferred
Analytical Skills: Ability to diagnose and solve complex technical problems.
Communication: Strong verbal and written communication skills, able to explain technical concepts to non-technical users.
Customer Service: Ability to provide excellent customer service under pressure and manage competing priorities.

Appetite to take end to end ownership of issue trouble shooting and resolution.

Being able to work with source and target application teams in identifying issues and fixing them

Knowledge of ITIL processes (incident, problem, and change management).

Experience LevelMid Level

  • Cog Digital

    4 weeks ago

    Gurgaon, Haryana, India Cog Digital Private Limited Full time

    About the job:About Cog Culture : We are a full-service marketing communications agency with a decade-long experience in transforming ideas into impactful brand narratives.- With a dynamic team of over 100 skilled professionals, we have excelled across diverse sectors, earning recognition as the No.1 Independent Integrated Agency at the Goafest Creative Abby...

  • Technology Analyst

    4 days ago

    Gurgaon, Haryana, India Infosys Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    IT Delivery• Primary skills:Technology->ETL & Data Quality->ETL - Others • Knowledge of more than one technology • Basics of Architecture and Design fundamentals • Knowledge of Testing tools • Knowledge of agile methodologies • Understanding of Project life cycle activities on development and maintenance projects • Understanding of one or more...

  • Technology Product Manager, Analyst

    2 weeks ago

    Gurgaon, Haryana, India BlackRock Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Technology Product Manager, AnalystLocation:Gurgaon, HaryanaTeam:Technology ProductJob Requisition #: R256652Date posted: Sep. 08, 2025

  • Business Analyst

    1 week ago

    Gurgaon, Haryana, India SWITS DIGITAL Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:Business Analyst - WorkdayLocation:Bangalore, Hyderabad, GurugramExperience:7-10 YearsRequired SkillsBachelor's degree in business administration, information technology, or a related field.10-14 Years years of experience as a business system analyst Business Analysis, Requirements gathering, Data Analysis,Strong analytical skills with the ability...

  • Technology Controls Testing Analyst

    4 days ago

    Gurgaon, Haryana, India RBS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join us as a Technology Controls Testing AnalystWe'll look to you to protect the bank by assuring that our applications and technology infrastructure is adequate, effective and fit for purpose on an end-to-end basisYou'll clearly document any control weaknesses identified within the adequacy and effectiveness assessments and testing undertakenThis is a...

  • Technology Controls Testing Analyst

    1 week ago

    Gurgaon, Haryana, India NatWest Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Technology Controls Testing Analyst Join us as a Technology Controls Testing AnalystWe'll look to you to protect the bank by assuring that our applications and technology infrastructure is adequate, effective and fit for purpose on an end-to-end basis You'll clearly document any control weaknesses identified within the adequacy and effectiveness...

  • SOC Analyst L2

    8 hours ago

    Gurgaon, Haryana, India Rackspace Technology Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    What were looking forTo support our continued success and deliver a Fanatical Experience to our customers, Rackspace Cyber Defence is looking for an Indian based Security Operations Analyst(L2) to support Rackspaces strategic customers.This role is particularly well-suited to a self-starting, experienced and motivated Sec Ops Analyst, who has a proven record...

  • SOC Analyst L3

    1 week ago

    Gurgaon, Haryana, India Rackspace Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    SOC Analyst L3 (Sentinel is must)Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a...

  • Rackspace - The Marketing Operations Analyst II

    1 week ago

    Gurgaon, Haryana, India rackspace technology Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description The Marketing Operations Analyst II Location: India - Remote / India - GurgaonDepartment: Corporate Functions - Corporate MarketingEmployment Type: Full-Time The Marketing Operations Analyst II is responsible for lead and pipeline reporting, ensuring accurate data tracking, performance measurement, and insights to drive marketing and...

  • Sr. Technology Architect

    2 days ago

    Gurgaon, Haryana, India Cognizant Technology Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Oracle Service Bus (OSB) Technical ArchitectRole OverviewThe OSB Technical Architect is responsible for designing, implementing, and maintaining integration solutions using Oracle Service Bus and related Oracle SOA Suite components. This role involves providing technical leadership, ensuring adherence to architectural standards, and delivering...