Franchise Operations Manager
1 week ago
Company Description
Pro Ultimate is a leading gym chain with over 125 locations across India, dedicated to promoting health and wellness through innovative fitness solutions. We offer premier facilities and expert guidance from certified trainers, creating an inclusive community that supports every member's fitness journey. Our commitment to excellence ensures top-notch fitness experiences for all. Join us to be part of a diverse and supportive fitness community.
About the Role
Oversee new franchise setup, support onboarding of franchise owners, and ensure
smooth outlet operations while maintaining brand standards.
Key Expectations
● Confident, proactive, quick learner
● Strong problem-solving & process-driven approach
● Good presentation & communication skills
● Language & system proficiency
● 2–3 years of operations experience
Key Responsibilities
➔ Franchise Setup & Onboarding
◆ Manage end-to-end setup and onboarding for new franchisees
◆ Ensure timely project delivery as per defined timelines
➔ Training & Presentations
◆ Conduct training sessions for franchise partners
◆ Present policies and processes clearly to owners and teams
➔ Coordination & Communication
◆ Work closely with internal teams (interiors, hiring, training, digital, etc.)
◆ Ensure smooth execution through professional follow-ups
➔ Record Keeping & Documentation
◆ Maintain brand-wise operational records and reports
◆ Track compliance and timelines
➔ Brand Standards & Policies
◆ Enforce SOPs and brand guidelines across outlets
◆ Communicate updates and policy changes effectively
➔ Partnerships & Tie-ups
◆ Assist in onboarding third-party vendors/partners
◆ Explore opportunities that support brand growth
➔ Operations Support
◆ Help franchise owners establish daily operations smoothly
◆ Provide proactive solutions for operational challenges
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