Back Office Executive

2 days ago

Pune, Maharashtra, India VATS ALLIANCE PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Responsibilities:

  1. Data Management & Documentation

  2. Maintain and update company records, invoices, and purchase orders.

  3. Prepare and manage MIS reports, trackers, and summaries for management.

  4. Ensure proper filing of physical and digital documents.

  5. Administrative Support

  6. Handle correspondence (emails, letters, and calls) with clients, vendors, and internal teams.

  7. Coordinate with various departments to ensure smooth flow of information.

  8. Assist in scheduling meetings, preparing minutes, and maintaining office calendars.

  9. Operations & Coordination

  10. Support the sales and operations team by preparing quotations, agreements, and work orders.

  11. Track project status, deliveries, and service schedules.

  12. Liaise with vendors and clients for order updates and service requirements.

  13. Financial & Compliance Support

  14. Assist in billing, invoice preparation, and payment follow-ups.

  15. Maintain petty cash records and expense statements.

  16. Support compliance requirements by ensuring all documents are complete and accurate.

  17. Customer Service (Back-End)

  18. Handle customer queries via email/phone and coordinate resolution with the operations team.

  19. Maintain records of complaints, queries, and resolutions for management review.

  20. Reporting & Analysis

  21. Prepare daily/weekly/monthly reports as required by management.

  22. Highlight pending tasks, escalations, and operational gaps.Role & responsibilities

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